Associate Director of Sales

Four Seasons Hotels and Resorts

Associate Director of Sales leading sales strategy for Four Seasons resorts in USA East Coast & Canada. Collaborating with a dynamic team to achieve sales and profitability goals.

Posted 6/21/2026full-timeNew York City • New York • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Display warmth, care, and genuine enthusiasm when dealing with guests and internal customers; live the Golden Rule
Demonstrate standards awareness by setting an example for standards execution
Work closely with the Commercial and Sales offices regarding sales and commercial activities in your marketplace
Maintain a strong focus on new business development
Conduct telephone and personal sales calls on accounts in assigned market areas
Deliver effective presentations of our properties to meeting planners and travel agents
Organize and manage an effective sales trip calendar as designated by the Commercial Sales Plan (up to 50% of time)
Qualify and follow up on all leads, maintaining strong relationships with Four Seasons Worldwide Sales Offices and other Four Seasons Hotels
Create group proposals and follow up on all group-related business
Coordinate with other Department Heads to ensure the highest quality of guest and group satisfaction
Keep supervisors promptly and fully informed of all problems or unusual matters of significance.

Requirements

What you’ll need

3 years of strong, relevant experience in the US travel industry and group markets
Direct experience in the USA Northeast region and New York is an advantage
Proficient in reading, writing, and speaking the English language
Possesses strong business acumen
Ability to develop and execute a strategic Sales Action Plan for the territory
Strong business development mindset with a focus on new business
Willingness to travel up to 50% of the time
Ability to work with sales operating systems, with working knowledge of MS Word, Excel, and PowerPoint
Experience with Golden Sales & Catering is an advantage
Highly motivated individual with strong organizational skills
Strong team player, able to work with decentralized colleagues across multiple time zones
Excellent customer service skills.

Benefits

Comp & perks

Competitive salary
Flexible working hours
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business developmentsales strategygroup proposalssales callspresentation skillscustomer service

Soft Skills

organizational skillsteam playerstrong business acumenenthusiasmrelationship management