Foundever

Customer Support

• Support our Dutch-speaking customer base via phone, email, and chat
• Maintain our customer database and update all entries
• Offer tailored solutions for each call
• Respond to customer inquiries regarding technical issues (installation) or warranty claims

Customer Service Representative, Dutch, German, French

Support Engineer

• Receive customer calls and handle requests related to the maintenance and servicing of gas boilers and heat pumps
• Support on-site service technicians at customer locations via remote support and by answering their questions
• Provide technical advice for gas boilers and heating systems

Technical Support Specialist – Heating Technology / SHK

• Handle incoming customer calls and process requests related to the maintenance and servicing of heating boilers and heat pumps
• Support the on-site team at customer locations via remote support and answer their questions
• Provide technical advice for gas boilers and heating systems

Technical Support Specialist – Heating Technology, HVAC

Counselor

• Handle customer calls concerning maintenance and repair of boilers and heat pumps
• Support the on-site team at customer locations via remote maintenance tools
• Provide technical advice for gas boilers and heating systems

Customer Service Representative, Dutch, German, French

Technical Support Specialist – Heating Technology / SHK

Technical Support Specialist – Heating Technology, HVAC

Technical Consultant, HVAC Technician