Foundation for California Community Colleges

Business Operations Specialist

Foundation for California Community Colleges

full-time

Posted on:

Location Type: Remote

Location: California • United States

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Salary

💰 $70,500 - $72,500 per year

About the role

  • Ensuring efficient, accurate, and compliant workforce processes, while supporting an exceptional client experience.
  • Drive operational excellence such as onboarding 5,000+ employees each year.
  • Provide high-level support to coordinators, overseeing the workflow to ensure hires are completed accurately and on time.
  • Point of contact for clients.
  • Implement & assist in planning of the Client Experience & Engagement Plan.
  • Lead the improvement of current client engagement activities including Communities of Practice, onboarding, training, check-ins, and site visits.
  • Apply project management methodologies to oversee high-volume, high-risk workforce processes.
  • Ownership of Systems, Data, & Continuous Improvement cycle.
  • Lead biannual regression testing and validation for Workday enhancements.
  • Track and analyze KPI’s.
  • Lead internal professional development sessions.

Requirements

  • Minimum of three (3) years of experience in client-facing operations, workforce administration, HR operations or related fields
  • Proficient in Workday CRM
  • Skilled in Salesforce, including Builder and Case Management
  • Experience in workforce development, community college systems, or nonprofit environments preferred.
  • Experience with EOR, staffing operations, or regulated workforce environments strongly preferred.
  • Bachelor’s degree in Business, Communications, Human Resources, or a related field, or an equivalent combination of education and experience.
Benefits
  • Competitive compensation, generous PTO, and paid holidays
  • Medical, dental, and vision plans
  • Flexible Spending Accounts, Health Savings Accounts (HSA)
  • Employee Assistance Program (EAP), and Wellness offerings
  • CalPERS retirement program and optional 403(b) and 457 Retirement plans
  • Carrot reproductive health and fertility support
  • Tuition reimbursement
  • Public Service Loan Forgiveness certified employer
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementKPI analysisregression testingdata analysis
Soft Skills
client experienceoperational excellenceworkflow oversightleadershipcommunication