Forward Financing

Security Engineer

• Own the end-to-end architecture of Forward’s security technology stack – the platforms, tooling, data pipelines, and integrations that power AppSec, SecOps, and GRC – and make sure it works cleanly with the broader Engineering, IT, and Infrastructure ecosystem.
• Set the technical direction for how we evaluate, integrate, standardize, and retire security tools, defining the reference architectures and standards the department builds on.
• Act as the shared technical foundation for all three security functions: helping developers build security testing into how software ships, giving the operations team clean and reliable data to detect and investigate threats, and giving the compliance team the evidence and reporting they need to prove that controls are working.
• Partner with Engineering, IT, and Infrastructure to build security into shared platforms – cloud (AWS), identity, CI/CD, endpoints, and SaaS – so security is native rather than bolted on.
• Lead the evaluation, proof-of-concept, and rollout of new security technologies; consolidate overlapping tools and reduce operational toil with defensible build-versus-buy recommendations.
• Use infrastructure-as-code and detection-as-code to make security configurations, platform hardening, and cloud-native controls automated, versioned, and repeatable.
• Architect our centralized logging and detection data foundation (SIEM and supporting pipelines) so a single high-quality data source serves detection, investigation, and audit needs.
• Architect the technical underpinnings of our identity governance and role-based access control programs, plus the automation that keeps access defensible as we grow.
• Keep the security architecture aligned to frameworks like CIS Controls, ISO 27001, SOC 2, and NIST, so it stays defensible and auditable.
• Provide senior technical support during major incidents, and turn lessons learned into lasting architectural improvements.
• Grow the bar for the whole department – mentoring and technically guiding engineers across AppSec, SecOps, and GRC on design quality, secure defaults, and engineering practices.

Staff Security Engineer

Inside Sales

• Drive the strategy for direct sales channels to consistently exceed revenue targets and long-term growth KPIs.
• Partner with the CRO on sales forecasting, company-wide initiatives, and real-time performance analysis.
• Act as a lead architect for departmental change, ensuring seamless implementation of new processes while maintaining high team buy-in.
• Leverage analytics to assess individual and departmental performance, evolve sales processes, and design competitive compensation programs.
• Partner with Sales Ops, Underwriting, and Marketing to launch new campaigns and optimize the customer journey.
• Collaborate with the Technology team to build and refine tools that drive rep efficiency and automation.
• Build a world-class sales environment through rigorous performance management, mentorship, and continuous training.
• Focus on developing the next generation of sales leaders at both the front-line and mid-management levels.

Senior Director, Inside Sales

Brand Manager

• Manage the day-to-day execution of Forward's monthly editorial calendar across owned social channels, including scheduling, publishing, and community monitoring.
• Develop and recommend content strategies based on performance data and platform insights, helping shape what we post and why
• Write and produce social copy and content across channels, from caption writing to short-form posts, adapting tone to platform and audience.
• Leverage generative AI to research, develop, and refine diverse assets—such as video, infographics, and data-driven one-pagers—to drive the execution of our editorial roadmap.
• Track social media KPIs and compile recurring performance reports with insights and recommendations.
• Coordinate logistics for industry events, partner events, and sponsorships — including planning timelines, vendor management, materials, and on-site or virtual execution.
• Support pre- and post-event marketing including promotion, follow-up communications, and recap reporting.
• Manage branded merchandise and swag programs end-to-end: sourcing vendors, coordinating production, tracking inventory, and fulfilling distribution for events and partner programs.
• Partner with sales teams to support new partner and business development efforts, including drafting messaging around competitive differentiation, partnership benefits, and Forward's strategic positioning.
• Help develop self-serve tools and resources for partners, and support identification of the best delivery methods for maximum reach — including digital portals, newsletters, and other channels.
• Support the sales team with onboarding materials, training content, and other collateral that builds Forward's credibility and attracts new partners.
• Support the execution of Forward's PR strategy, including drafting press releases, media pitches, briefing documents, award submissions, and executive talking points.
• Coordinate with external PR agencies on deliverables, timelines, and media opportunities.
• Maintain media lists, coverage trackers, and PR measurement reporting.
• Partner with the government affairs team to support customer advocacy programs, including sourcing and coordinating customer stories.
• Assist with earned and paid media opportunities that build positive category support for revenue-based financing.
• Build, document, and share AI-assisted workflows that help the broader marketing team work faster without sacrificing brand quality.
• Maintain marketing operations hygiene: content calendars, asset libraries, project trackers, and process documentation.
• Submit materials for legal review, process vendor invoices, and coordinate with Finance on budget tracking and purchase orders.

Brand Marketing Specialist

Team Lead

• Lead application and product security across Forward-built, third-party, and AI-built software.
• Evolve the pentest program: aggressively security-test and remediate existing software, then continuously test net-new agents and the software agents create.
• Proactively build and integrate AI solutions within the appsec function.
• Own remediation workflows and vulnerability management with Engineering, including pre-production vs. post-production gap analysis.
• Partner with other teams to build controls to contain external exposure: network allowlists, egress proxy, and proxy-level DLP.
• Support the test-to-production review process so AI-built work is security-reviewed before promotion.
• Grow and develop a team of senior engineers; set quality and coverage standards for offensive testing.
• Build and maintain security services within the Forward application stack.

Team Lead, AppSec

IT Support

• Be responsible for maintaining, upgrading, and building the IT systems and devices that power Forward’s business.
• Lead and manage day-to-day IT operations, including support services and system administrators
• Create, run, and manage operational processes to allow the IT team to scale
• Formulate, articulate, and socialize a strong vision for growth of the IT function
• Own IT information systems including Google Workspaces
• Assist team in managing MacOS, ChromeOS, and Windows endpoints
• Supervise and mentor direct reports
• Define operational metrics for your teams and hold individuals accountable to those goals
• Lead large-scale IT projects and hold direct reports responsible for project delivery
• Create and implement a unified customer communications strategy, including SMS, call center, email
• Manage onboarding and offboarding, including rolling out zero-touch laptop deployments
• Negotiate vendor contracts and renewals. Own key vendor relationships.
• Continuously improve the technology in our 3 offices, including networking, teleconferencing, card access, cameras
• Handle AV for large company events
• Create and maintain key partnerships with global stakeholders
• Expand support to a 12x5 model
• Consolidate management of business information systems from non-technical departments
• Ensure that cybersecurity requirements are implemented across systems and devices to protect company assets and meet compliance requirements
• Travel internationally twice a year

Senior Manager, IT

General Counsel

• Draft and review all Arbitration documents including pleadings, legal briefing, and settlement agreements.
• Embrace automation and AI-focused workflows to own a portfolio of 800+ Arbitration matters, following each case from inception to conclusion. Assist in guiding legal strategy.
• Prepare all discovery production, engage in discovery conferences and motion practice as needed.
• Oversee the preparation and submission of evidentiary documents.
• Work to incorporate company-adopted AI tools into work management.
• Assist with courtroom litigation or subpoenas involving the Company.
• Provide assistance with various other general matters within the legal/account servicing department.
• Communicate effectively with customers on escalated accounts and provide succinct updates to senior leadership.

Counsel

Analytics Engineer

• Design, develop, and optimize scalable dimensional data models and marts using dbt
• Build and extend Forward's semantic layer and metrics standards
• Help deliver the data foundation that powers AI at Forward
• Advance Forward's data centralization vision
• Act as the primary liaison with the Data Science team
• Collaborate closely with the Data Engineering team
• Partner with the Core Technology teams on internal application schema changes
• Collaborate with the DevOps team
• Elevate team code quality by serving as a technical reviewer
• Evaluate, integrate, and operationalize high-value third-party data sources
• Champion data governance and quality across the data platform

Senior Analytics Engineer

• Own the technical architecture and roadmap for our most complex Analytics Engineering initiatives - including semantic layer design, source-of-truth consolidation, and the data foundation for AI and agent-based use cases
• Architect Forward's semantic layer and metrics standards so key business KPIs are defined once, governed clearly, and consumed consistently across dashboards, models, AI agents, and downstream products
• Lead the technical design of the AI-ready data platform - making the modeling, metadata, and governance decisions that make Snowflake Intelligence and other AI/agent capabilities trustworthy, performant, and production-ready
• Drive technical excellence across our dbt project: model architecture, materialization and incremental strategies, performance tuning, macros, testing patterns, and CI/CD practices that scale as data volume and team size grow
• Set and uphold a high bar for craftsmanship across the team - defining standards for SQL style, modeling patterns, documentation, and data quality, and modeling those standards in your own work
• Mentor Senior and Analytics Engineers through hands-on code review, pairing, and design feedback - accelerating their growth into stronger technical contributors
• Partner with the Manager of Analytics Engineering on technical strategy, hiring, and roadmap planning - acting as a deputy for technical decisions and unblocking the team on the hardest problems
• Lead deep technical partnerships with Data Science, Data Engineering, and Core Technology - owning schema migrations, feature deployments, and streaming pipeline contributions where Analytics Engineering is on the critical path
• Evaluate and operationalize high-value third-party data sources and emerging tooling (e.g., Snowflake Cortex, semantic layer frameworks, observability tools) and make recommendations that elevate the platform
• Champion data governance and quality at the platform level - including dbt tests, lineage, cataloging, observability, and compliance with security and regulatory standards - so both stakeholders and AI systems can trust the numbers

Lead Analytics Engineer

• Lead, coach, and develop a team of Lead and Senior Analytics Engineers - driving career growth, performance and a high-trust team culture.
• Stay deeply hands-on: write and review SQL/dbt code, drive technical design, and uphold a high bar for craftsmanship, testing and documentation across our Snowflake + dbt stack.
• Own the roadmap for your team’s portion of the analytics platform - prioritizing work that drives the most business impact and balancing delivery, quality and technical debt.
• Drive Forward’s data centralization vision by partnering with Business Intelligence and wider Analytics group to design and deliver scalable data models, marts, and a reliable semantic layer that serves as the company’s single source of truth.
• Lead the build-out of our semantic layer and metrics standards so key business KPIs are defined once, governed clearly, and consumed consistently across dashboards, models, AI agents, and downstream products.
• Translate ambiguous business problems from leadership and cross-functional stakeholders into well-scoped technical solutions, communicating tradeoffs clearly to both technical and non-technical audiences.
• Champion data quality, observability, and governance - including testing, lineage, cataloging, and incident response - so stakeholders can trust the numbers.
• Drive technical excellence in our dbt project: model architecture, performance tuning, incremental strategies and CI/CD practices that scale as data volume and team size grow.
• Help shape our hiring bar - recruit, interview and onboard exceptional Analytics Engineers as the team continues to grow.

Manager, Analytics Engineering

Data Analyst

• Develop expertise in navigating and generating insights from internal databases (including Salesforce).
• Partner with various departments to identify and outline data needs and requirements.
• Work with Tableau and SQL to build customized dashboards, visual analyses, and self-serve tools for key stakeholders.
• Leverage Snowflake Intelligence and Claude to build, optimize, and deploy AI-driven insights, automated reporting pipelines, or natural language querying tools for business teams.
• Contribute to work across the Analytics department, including Analytics Engineering and Data Science.

Senior Data Analyst

Business Development Rep

• Speak with business owners to assess goals, address questions, and present renewal options
• Master a high-volume auto-dialer environment
• Use Salesforce to manage high-velocity lead queues
• Collaborate with internal teams to support timely funding outcomes
• Support and mentor junior reps
• Analyze performance data to improve conversion rates
• Pilot new tech and provide feedback

Staff Security Engineer

Staff Security Engineer

Senior Director, Inside Sales

Brand Marketing Specialist

Team Lead, AppSec

Team Lead, AppSec

Senior Manager, IT

Counsel

Senior Analytics Engineer

Lead Analytics Engineer

Manager, Analytics Engineering

Manager, Analytics Engineering

Senior Data Analyst

Senior Data Analyst

Senior Customer Engagement Representative, Sr BDR