Fortis

Project Manager

• Lead cross-functional initiatives that improve operations
• Align stakeholders across multiple teams
• Set project KPIs and OKRs
• Standardize and scale operational processes
• Document processes and capture lessons learned

Manager

• Oversee daily operations of the Deployment team, ensuring efficient workflows, high service quality, and cross-functional alignment.
• Lead daily deployment operations, proactively resolving complex requests and managing internal and external escalations.
• Ensure alignment across Sales, Product, and Deployment teams on offerings, timelines, and delivery expectations.
• Oversee physical inventory management across all Fortis locations and coordinate with key vendors and strategic partners to ensure accurate forecasting, ordering, and fulfillment.
• Maintain accuracy of reporting and inventory systems to support operational visibility and control.
• Manage and ensure operational continuity across core deployment systems and platforms (shipping, gateways, POS platforms, and internal tools).
• Partner with Finance and Sales leadership to develop and maintain equipment forecasting models.
• Maintain strong vendor relationships to support inventory availability, logistics, and deployment efficiency.
• Lead onboarding and ongoing training initiatives, maintaining comprehensive documentation and wiki resources.
• Drive process improvements, monitor team performance, and implement operational adjustments to meet company and departmental goals.
• Foster a high-performance team culture through accountability, professionalism, and collaborative problem-solving.

Deployment Manager

Financial Planning and Analysis

• Lead and oversee all financial operations, including residual payout processing, commission structures, partner settlements, and reconciliation processes
• Develop, implement, and optimize scalable financial systems and operational workflows
• Ensure accuracy and timeliness of monthly partner residual payouts
• Manage complex residual/commission structures
• Validate and audit residual calculations
• Collaborate with Sales, Partner Management, and Executive teams to structure and implement new compensation plans
• Ensure compliance with financial regulations and internal policies
• Lead financial systems integration and automation initiatives
• Build, mentor, and manage a high-performing financial operations team

Director, Financial Operations

Security Engineer

• Drive principals in an armored SUV with disciplined, defensive driving habits and professional presence.
• Pre-plan routes and alternates; identify choke points, safe havens, and predictable patterns to avoid.
• Execute pre-departure checks, maintain cleanliness and flawless operating condition, and ensure emergency equipment is staged and serviceable.
• Maintain comms with internal teams during movements; document key details and close loops.

Project Manager

Deployment Manager

Director, Financial Operations

Armored Vehicle Security Chauffeur