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Fortis

Facilitation & Concierge Account Specialist

Fortis

Facilitation & Concierge Account Specialist creating seamless travel experiences for ultra-high-net-worth clients at Fortis. Collaborating with teams to support high-stakes operations across Europe.

Posted 7/10/2026full-timeAmsterdam • 🇳🇱 NetherlandsMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in luxury hospitality and concierge services, with a strong focus on client success and travel operations. Proficient in utilizing data and technology to enhance service delivery while maintaining exceptional attention to detail and communication skills.

Highest-signal resume keywords
Concierge ExperienceLuxury HospitalityClient SuccessTravel OperationsData Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Attention To DetailOrganizational SkillsClear CommunicationWarm CommunicationJudgment And Discretion
Tools & Technologies
AsanaAirtableCRM Platforms
Industry Keywords
UHNW PrincipalsConcierge Brand ConsistencyInternational ItinerariesOperations Support

About the role

Key responsibilities & impact
  • Translate discerning preferences into seamless outcomes
  • Anticipate needs before they’re voiced
  • Curate world-class recommendations
  • Orchestrate handoffs across complex international itineraries
  • Refine playbooks and standards for concierge brand consistency
  • Collaborate with all departments to support operations in Europe

Requirements

What you’ll need
  • Experience in concierge, luxury hospitality, client success, travel operations, or facilitation
  • Proficiency with data, tools, and technology (Asana, Airtable, CRM platforms)
  • Exceptional attention to detail and strong organizational instincts
  • Clear and warm communication skills, both in writing and verbally
  • Excellent judgment and discretion with UHNW principals and sensitive information

Benefits

Comp & perks
  • Comprehensive concierge services
  • Support for high-stakes trips and missions