Fortinet

Manager

• Create and implement territory plans focused on attaining deployments of Fortinet products and services to a set of assigned, existing accounts and new logo prospects, within your assigned territory.
• Develop executive relationships with key buyers and influencers and leverage these relationships to achieve quarterly sales goals.
• Generate a sales pipeline, qualify opportunities, and accurately forecast pipeline.
• Coordinate with appropriate internal groups to generate and deliver winning Contract Bids, Proposals, RFI/RFP Responses, and Statements of Work.
• Negotiate terms of business with clients to achieve win/win results that provide the basis for exceptional ongoing relationships.
• Build and promote the Company’s position as the worldwide leader in Unified Threat Management.

Named Account Manager

Sales Engineer

• Partner with sales to qualify opportunities, define solution strategy, and align technical capabilities with customer business outcomes.
• Lead discovery sessions, workshops, and security assessments that uncover operational and architectural requirements in complex enterprise environments.
• Design and present secure architectures that incorporate networking, cloud, and SecOps components.
• Deliver impactful presentations and demos to both technical stakeholders and executive decision-makers (CISOs, CIOs, CTOs, and business leaders).
• Serve as the primary technical expert in sales cycles, guiding enterprise accounts through evaluation and decision processes.
• Advise on cybersecurity strategies such as Zero Trust, SASE, cloud security, and SecOps modernization.
• Build and maintain long-term trusted relationships with C-level executives and senior leadership, positioning yourself as a strategic advisor.
• Translate technical concepts into business value discussions tailored for executive-level conversations.
• Support smooth deployment transitions by working closely with professional services, support, and customer success teams.
• Provide roadmap guidance, operational reviews, and strategic check-ins to reinforce customer value realization.
• Continue as a trusted advisor to enterprise leadership, ensuring ongoing alignment of their evolving needs with solution capabilities.

Sales Engineer, Mid-Enterprise

Security Engineer

• Administer and operate the infrastructure Vulnerability Management platform in alignment with security standards and the Vulnerability Management program
• Lead the internal Fortinet products vulnerability management process for critical and exposed production systems
• Support security compliance programs (e.g., SOX, ISO 27001, SSAE‑16)
• Develop and maintain configuration compliance tooling (firewalls, routers, hosts) and monitor standards deployment coverage
• Partner with system owners and operations teams to improve security posture, vulnerability remediation, and automated testing
• Initiate escalations for critical threats and vulnerabilities
• Maintain external attack surface definitions and continuously improve global IPAM data accuracy for both internal and external IP spaces
• Promote the security standards with IT and productions teams
• Help Monitor, optimize, troubleshoot, document, and otherwise ‘pamper’ the network
• Review and continuously improve security standards, policies, and risk posture
• Conduct ad‑hoc risk assessments, security reviews, and log analysis
• Design, implement, and support security tools, services, and infrastructure
• Evaluate emerging security technologies and threats
• Participate in incident response, SIEM event review, and network testing activities
• Automate operational tasks through scripting
• Provide on‑site support for security infrastructure deployment and maintenance
• Maintain security operations documentation and support audits and capability assessments

Senior Security Engineer

Account Manager

• Meet or exceed all assigned quotas and targets
• Forecast weekly, monthly and quarterly revenues for territory
• Follow up on inbound, web and corporate event generated opportunities
• Accept inbound and perform outbound telephone calls to identify sales opportunities.
• Meet and exceed daily call & activity metrics.
• Manage customer presentation and demos via online tools (GO TO MEETING)
• Track sales opportunities (MGOs, deal registration, quotes etc. in Salesforce)
• Align with channel and partner teams to support overall company revenue targets
• Perform ongoing research and report on opportunities that are supported
• Act as a liaison between partner, customers, and appropriate Fortinet team members
• Perform other duties and projects, as assigned to support the growth or our business

Inside Territory Account Manager

Sales Engineer – Enterprise Named

Full-stack Engineer

• Design, develop, test, and maintain Fortinet’s GenAI/ML software systems.
• Direct involvement in troubleshooting and resolving issues in existing products.
• Execute system integrations in both cloud-based and on-premises environments.
• Ensure code quality and manage updates using source control systems.
• Optimize and support existing software systems and document maintenance procedures.
• Develop and implement new software features promptly and with high quality according to specifications.

Junior Software Developer

Support Engineer

• Provide technical support to FortiNAC customers via phone, email, and remote sessions, with a strong focus on troubleshooting and root cause analysis.
• Analyze customer configurations, deployment setups, and network designs, including switches, firewalls, and endpoint connectivity.
• Recreate customer-reported issues in lab environments to validate findings and confirm resolutions.
• Recommend configuration changes or upgrades based on technical assessments and best practices.
• Accurately document case progress, set clear expectations, and ensure timely resolution of support tickets.
• Perform live troubleshooting on customer systems, working collaboratively with customer IT staff.
• Identify, reproduce, and document product bugs or usability issues, and escalate to Engineering as needed.
• Participate in the weekend/holiday on-call rotation.
• Create and maintain internal and customer-facing knowledge base articles to share troubleshooting insights and solutions.

Technical Support Engineer

Systems Engineer

• Lead all technical aspects of the sales cycle, including responding to RFIs, RFPs, and RFQs
• Manage and coordinate Proof of Concept (PoC) activities, working collaboratively with internal teams, partners, and customers
• Serve as the primary technical point of contact for customers and partners, working closely with your sales counterpart to drive successful outcomes
• Understand customer requirements deeply—both expressed and unspoken—and craft solutions that differentiate Fortinet in competitive environments
• Confidently present Fortinet’s solutions in customer meetings, whiteboarding sessions, technical deep dives, and documentation
• Maintain up-to-date knowledge of Fortinet products and solutions, as well as the competitive landscape and emerging threats
• Effectively manage multiple projects and priorities while delivering a consistently positive customer experience
• Ensure accurate and timely documentation of customer and opportunity data in Salesforce

Senior Systems Engineer

• Adopt a proactive approach focused on Customer Success, addressing evolving service needs, maximising value, and promoting adoption.
• Consult with customers to understand their business priorities related to their Fortinet investment and use this insight to develop a Success Plan for Advanced Support engagement.
• Guide the success journey for assigned Advanced Support customers, monitor progress against the Success Plan, and adjust the plan as business needs change.
• Integrate the proactive elements of Fortinet’s Advanced Support programmes into the Success Plan, ensuring alignment with priorities and project timelines.
• Act as the customer’s trusted advisor and primary contact for Services and Support, facilitating meetings, conference calls, and engaging relevant resources for issue resolution and proactive service delivery.
• Ensure Advanced Support delivery across the customer’s organisation meets or exceeds operational KPIs.
• Lead the service delivery team’s engagement with the customer, Fortinet sales teams, and other internal or external stakeholders.
• Establish executive and senior relationships within the customer’s organisation, gaining an understanding of their business practices, drivers, and corporate culture.
• Maintain a thorough knowledge of Fortinet’s support and service capabilities and limitations.
• Address customer satisfaction issues across the organisation and ensure follow-up actions are completed.
• Produce weekly and quarterly reports covering service performance and hardware/software lifecycle management.
• Conduct Quarterly Service Reviews, offering insights into service utilisation, highlighting trends, and providing recommendations for future planning.
• Manage technical and service escalations by hosting calls, facilitating necessary actions, and preparing updates for customers and internal executives.
• Negotiate, document, and communicate a governance structure for each customer, ensuring clarity of roles and responsibilities among all parties involved in the relationship.
• Work closely with account teams to ensure delivery aligns with sales strategy and continually offer insights to create additional revenue opportunities, including successful contract renewals.
• Drive continuous process improvements to enhance both customer satisfaction and employee effectiveness.

Service Relationship Manager

• Drive direct sales engagements into a set of Named Accounts within your assigned territory.
• Create and implement territory plans to achieve deployments of Fortinet solutions to a set of assigned, existing accounts and new logo prospects, within your assigned territory.
• Develop executive relationships with key buyers and influencers and leverage these relationships to achieve quarterly sales goals.
• Coordinate with internal teams to deliver winning contract bids, proposals, RFI/RFP responses, and Statements of Work.
• Negotiate terms of business with clients to achieve mutually beneficial results and long-term partnerships.
• Build and promote the Company’s position as the worldwide leader in Unified Threat Management.

Named Account Manager – Enterprise

• Develop and execute multi-year account plans that accelerate growth within existing customers and capture new opportunities aligned with partner transformation goals.
• Build and nurture relationships across business, network, and security leadership levels to position Fortinet as a trusted innovation partner.
• Lead new business pitches, manage renewals, and negotiate complex agreements that drive enterprise-wide adoption of Fortinet solutions and double digit growth.
• Collaborate with internal engineering, product, and marketing teams to design and deliver tailored cybersecurity and managed service proposals.
• Consistently achieve quarterly and annual sales goals through disciplined pipeline generation, accurate forecasting, and proactive territory planning.
• Represent Fortinet in key industry forums, customer workshops, and executive reviews to influence market perception and customer direction.
• Embody Fortinet’s values of teamwork, openness, and innovation by mentoring peers, contributing to team strategy, and working with a high degree of collaboration across sales, channel, and technical teams.