
Director, Sales Operations
Formfactor
full-time
Posted on:
Location Type: Remote
Location: California • United States
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Salary
💰 $165,100 - $216,720 per year
Job Level
About the role
- Lead, mentor, and develop a high‑performing team of business analysts and systems admins supporting semiconductor‑specific sales processes, systems, and analytics.
- Define and execute a long‑term sales operations strategy that supports design wins to revenue conversion, channel performance, and global account growth.
- Drive continuous improvement across sales workflows, forecasting accuracy, pipeline management, and performance reporting.
- Own the design, implementation, and optimization of sales tools and technologies (e.g., Salesforce, CPQ, demand‑planning integrations, analytics platforms).
- Partner closely with IT to evaluate and implement emerging technologies—including AI‑driven automation, predictive analytics, and workflow intelligence—to increase sales productivity and operational efficiency.
- Oversee the LMS, ensuring it delivers high‑quality, role‑specific training for internal sales teams and external distributors.
- Establish clear approval workflows and pricing guardrails that balance competitiveness with margin protection.
Requirements
- Minimum of 12+ years of relevant experience in leadership roles
- Bachelor's degree; or 10 years and a Master’s degree; or a PhD with 8 years experience; or equivalent experience
- Skills: Backlog Management, Collaboration, Communication, Customer Relationship Management (CRM), Deal Desk, Enterprise Resource Planning (ERP), Implement Training Programs, Leadership, Lead Times, Learning Management Systems (LMS), Manufacturing, Oracle, Salesforce Administration, Salesforce CPQ, Salesforce Lightning, Sales Operations, Semiconductors, Team-Building
Benefits
- medical
- dental
- vision
- life insurance
- disability coverage
- 401(k) with company match
- employee stock purchase plan (ESPP)
- paid time off
- quarterly profit-sharing bonuses
- flexible spending or savings accounts
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Sales OperationsBacklog ManagementCustomer Relationship Management (CRM)Enterprise Resource Planning (ERP)Salesforce AdministrationSalesforce CPQSalesforce LightningPredictive AnalyticsWorkflow IntelligenceTraining Program Implementation
Soft skills
LeadershipCollaborationCommunicationTeam-Building