ForFarmers

Customer Support

• Deliver tailored customer service to internal and external customers
• Manage orders, prescriptions, and complaints
• Communicate effectively with stakeholders to improve customer experience

Customer Service Representative

Outside Sales

• Provide individualized advice to new and existing customers on feeding and housing of laying hens
• Develop tailored feeding concepts based on on-farm observations, production targets and economic parameters
• Drive sales through targeted new customer acquisition and by maintaining and expanding long-term customer relationships
• Analyze market trends and commercial opportunities in close collaboration with the team
• Participate in technical events and training sessions
• Utilize digital tools to analyze farm data

Field Sales Representative, Specialist Consultant - Laying Hens

Account Manager

• As Account Manager (m/f/d) you are responsible for your region holistically – strategically, commercially and operationally:
• Market development & Sales: You support the launch of new products and ensure optimal placement of our existing range with dealers, retailers and online shops.
• Customer consulting & retention: You manage and expand our customer base (retailers, retail chains and end customers/horse owners) through intensive personal support and tailored advice on commercial and operational matters.
• Strategic partnership: You act as a sparring partner for business owners and advise retailers on strategic decisions.
• Sales promotion: You plan and manage POS activities and customer campaigns in brick-and-mortar retail as well as in online shops. You effectively integrate online and offline measures.
• Networking & events: You support customers on training and feeding and actively participate in trade fairs, open days and sponsorship activities.
• Market monitoring: You keep a close eye on market developments and trends and pass relevant insights on to the internal organization.
• Administration: You maintain the CRM system, record agreements accurately and maintain budget control within the automated system.

Customer Service Representative

Field Sales Representative, Specialist Consultant - Laying Hens

Account Manager, Pavo Pferdefutter