Ford Motor Company

Support Engineer

• Manage Dealer Technical Service Requests (multi-channel) for complex vehicle repairs.
• Provide timely initial response.
• Exercise independent judgement to communicate with technicians of all skill levels to provide diagnosis and repair plan:
• Researching workshop manuals, service publications and various other technical/engineering documents
• Respond / Formulate technically accurate recommendations.
• Determine final disposition of a repair to confirm closure, completing outreach to the technician or Dealer service management if required.
• Maintain timely case management ensuring that each case does not exceed allowable aging objectives.
• Coordinate and collaborate with both Field Service Engineers and directly with Dealer Management/Service Personnel to ensure steady progression on each case.
• Escalation of concerns to Level 2/Level 3 assistance for further support:
• Escalation to and interface with PD Engineering, though JIRA Process (DSSH Model)
• Escalation to and interface with FSE to provide in-dealership assistance.
• FSE technical hands-on assistance
• Capture data for FSE dealer process reviews
• Participate in calibration sessions, peer reviews and team meetings, coaching and training sessions.
• Supporting Hotline operations on site from 8 am until 8 pm EST.
• Working on Saturdays will be required as needed.
• Working on Ford scheduled Holidays will be required as needed.
• Schedule may change due to the needs of the business.

Technical Support Case Analyst

Systems Engineer

• Perform product Cyber Security assessments on projects of multiple Ford product lines
• Compliance reviews on features, modules as defined in the Ford Cyber Security engineering process in compliance with ISO 21434, UNECE R155, UNECE WP.29 and any other required relevant global cyber security requirements, regulations. Using that understanding to standardize all business operations and establish clear, documented protocols.
• Have the ability to review technical documentation to assess compliance.
• Manage and apply cybersecurity requirements into product design and development life cycle from requirement to testing with required deliverables
• Work with feature and ECU owners to manage the progression of each feature / ECU through development to ensure security by design from inception
• Ensure features, components, systems are designed using robust engineering processes including threat analysis, risk assessment, adoption of security requirements, security audits, and vehicle ecosystem assessments
• Develop and utilize global supplier expertise to meet cyber security expectations
• Proficient in JIRA. Process, requirement improvement support, for future reference, particularly in the event of an audit by a regulatory agency.
• Provide presentations to management (program milestones, security governance board, etc.)

Vehicle Cyber Security Systems Engineer

Cloud Engineer

• Lead and provide technical guidance to a global team of 6 cloud engineers, cultivating a culture of proactive continuous improvement leveraging automation and AI.
• Drive Developer Experience by achieving feature parity with GCP; transition manual Azure processes to automated workflows leveraging project Chassis framework and AI.
• Lead day-to-day operations for a global platform team, managing a 'follow-the-sun' support model across North America (NA) and Asia-Pacific (AP) regions.
• Oversee incident response and escalation workflows, ensuring the team meets or exceeds MTT(x) goals.
• Define and maintain the Azure/Dynamics platform strategy and roadmap within Jira; ensure strict adherence to Jira practices and PI planning.
• Conduct financial forecasting and reviews for Azure and Dynamics; manage Microsoft licensing/pricing (PAYG/RI), cost calculators, and cost alerts.
• Improve platform security by remediating NIST violations and ensuring standards are enforced by deploying custom Azure policies to block non-compliant infrastructure.
• Upskill the team in Site Reliability Engineering (SRE) and DevOps principles; proactively encourage the integration of Copilot and AI/Agentic solutions.
• Assist customers with onboarding and answering technical questions related to the Dynamics platform.
• Define and document back up strategies for Azure hosted solutions.

Cloud Platform Engineering and Operations Manager, Azure, Dynamics

Supply Chain

• Lead for complex resourcing of multiple programs, which requires close cross-functional collaboration to resolve roadblocks in real time.
• Directly responsible for on-time sourcing and cost management for the wipers commodity.
• Engage with cross-functional team to deliver strong quality and launch readiness across all programs.
• Deliver a robust and comprehensive Global Commodity Business Plan that addresses key future strategic considerations such as supplier diversification, quality, and cost planning.

Supply Chain Manager – Windshield Wipers

Procurement

• KPI Ownership & Metric Management: Drive the process resulting to the North American performance scorecards/ Objectives are met by regularly monitoring the available dashboards for overall part return process steps.
• Tactical Escalation Management: First point of contact to resolve and escalate the real-time bottlenecks in part return lifecycle (Request, Procurement, Return, Analysis) using automated systems, team meetings, and ultimately to supervisors.
• Operational Coaching: Serve as the "on-the-ground" expert, coaching regional teams and engineering stakeholders on the effective use of quality tools and processes to drive performance.
• Regional Testing Implementation: Directly support the enhancement of physical testing and diagnostic capabilities at North American Regional Parts Return Centers, ensuring field teams have what they need to succeed.
• Workflow Execution: Execute localized workflow enhancements to reduce lead times within the North American dealer and return network.
• Out-of-Warranty Retrieval Execution: Support the tactical, day-to-day recovery of out-of-warranty parts, coordinating dealers and logistics to ensure critical components reach engineers quickly.

Part Procurement Coach

Communications

• Lead in the development of communications strategies and launch plans for Ford’s enthusiast vehicle portfolio, including Mustang, Bronco and Bronco Sport
• Responsible for ongoing enterprise storytelling around enthusiast vehicles along with issues management; work closely with major publications to seed and manage high-impact enterprising stories
• Work with the Ford Performance team to leverage the motorsports strategy in the U.S., with a focus on racing and off-roading linked to Mustang and Bronco
• Expand Ford’s media reach beyond traditional automotive media to include consumer and lifestyle media; engage with and identify influencers and advocates that will help amplify Ford’s enthusiast vehicles
• Work closely with the Enthusiast Vehicles General Manager and Marketing and Engineering teams to ensure alignment and integration of all plans; serve as advisor for customer and external facing communications
• Serve as project director for agile projects supporting key Enthusiast vehicle programs and supervise Ford salaried employees and direct the work of multiple agency partners supporting Enthusiast vehicles agile teams
• Work with the regional teams on amplification opportunities for enthusiast vehicles and lead integration with key audiences and stakeholders including employee communications
• Manage budget with a focus on waste elimination and cost efficiencies for enthusiast vehicle programs
• Responsible for delivering monthly metrics with a focus on brand awareness and building Ford’s reputation
• Continuous personal development of functional competencies and leadership agilities

Vehicles Communications Manager

Analyst

• Manage IPTSE Purchased Services spend to approved targets.
• Serve as first approver / scrutineer for Ariba PS requests.
• Process lead to ensure all PS requests meet corporate screening, classification, and approval requirements.
• Function as the Ariba tool Single Point of Contact (SPOC) for IPTSE users.
• Support PS budget returns, offsets, and director‑level approval requests.
• __Material Spend__**• Manage material spend to approved targets across IPTSE.
• Coordinate funds transfers required to support engine builds (e.g., transfers to engine plants for base engines).
• Serve as SPOC for engine prototype scheduling and build processes.
• __Headcount & Workforce Planning__**• Manage IPTSE headcount to PDRP‑approved targets.
• Lead Cycle Plan headcount analysis, evaluating resource demand versus approved capacity.
• Support LL2 / LL3 organizational planning.
• **What you'll do...**
• __ED&T (Engineering Design & Test)__**• Assess lump‑sum ED&T requirements across unit and program work.
• Support ED&T budget deployment, scrubs, and leadership reviews.
• Partner with Chiefs and Finance on ED&T prioritization and governance.
• __Resource & Program Planning__**• Lead global engine unit and global top‑hat vehicle program studies.
• Manage cost‑study process changes for unit and top‑hat programs.
• Support Finance and Planning for program milestone submissions.
• Lead prototype vehicle count collection to support DV requirements submitted to VEV.
• Conduct comprehensive Cycle Plan analysis, including:** - Quality** - OPD** - PVT** - TVM** - Top‑hat programs

Business Office Analyst

Director

• The Senior Director of Internal Control is responsible for the design, implementation, and oversight of the organization’s global operational control framework.
• This individual ensures the integrity of financial reporting, safeguards company assets, and maintains compliance with statutory regulations.
• As a strategic partner to the business, you will lead a high-performing team to identify operational risks and implement sustainable, automated control solutions across global operations.
• This role will report to the Executive Director of Global Internal Controls with frequent reporting to business line executives and leaders, requiring strong collaboration and communication skills.
• This position will lead a team of internal control professionals based in the United States and Europe.

Senior Director, Internal Controls

Compliance

• Provide technical and regulatory support for: Tires, Wheels, Tire Pressure Monitoring Systems, Vehicle Mass, and Event Data Recorders
• Review and concur on engineering Compliance Demonstration Plans (CDPs)
• Support program homologation for global markets, including local witness testing
• Develop safety strategies and guidelines to enhance real-world safety performance
• Work with external agencies such as AFAI (Alliance for Automotive Innovation), SAE, and NHTSA to influence and shape future protocols
• Provide interpretations on existing safety requirements and establish a safety point of view
• Participate in Safety Governance forums within ASO
• Forecast and communicate vehicle requirements using FEDE software.

Safety Regulatory Engineer

Architect

• Lead and Develop a Small Team of Engineering Project Managers
• Directly manage a team of Engineering Project Managers supporting critical SCA domains including diagnostics, in-vehicle networking, power controls, and cross-domain architecture delivery.
• Provide coaching, feedback, and career development support to help EPMs grow their technical program management capabilities and cross-functional influence.
• Set clear expectations for delivery quality, stakeholder communication, and program health across each EPM's portfolio.
• Model and reinforce strong program management practices — including planning rigor, dependency management, risk identification, and leadership communication — across the team.
• Build a strong team culture rooted in accountability, continuous improvement, collaboration, and trust.
• Partner with SCA leadership on staffing, role scoping, and organizational design as the team evolves.
• Own the SCA Agile Release Train
• Own the operating model and delivery health of the SCA Agile Release Train, aligning to SAFe principles and Ford's evolving SDV execution framework.
• Facilitate PI Planning events across the SCA ART, helping teams define program increments, identify dependencies, surface risks, and commit to realistic, coordinated execution plans.
• Lead ART-level ceremonies including System Demos, Inspect and Adapt (I&A) workshops, ART Syncs, and Scrum-of-Scrums, ensuring these events drive real alignment and decision-making rather than status reporting.
• Track and communicate ART-level metrics including Program Predictability Measure (PPM), feature flow, PI objectives completion, and risk burn-down.
• Serve as the primary escalation path for cross-team impediments and systemic risks that the team cannot resolve independently.
• Coach teams on SAFe practices, agile delivery principles, and continuous improvement — adapting approaches as Ford's SDV operating model matures.
• Partner with the LACE (Lean-Agile Center of Excellence) and other RTEs across Ford's broader ART ecosystem to maintain alignment, share practices, and contribute to enterprise agile maturity.
• Drive ART-Level Delivery and Architecture Execution
• Translate SCA strategy into coordinated, multi-team delivery plans across hardware, embedded software, platform software, validation, and supplier workstreams.
• Maintain visibility into ART-level dependencies, program risks, scope changes, and milestone commitments across all domains.
• Connect the SCA ART to adjacent trains, Tech Platform teams, and Tech Strategy teams to ensure cross-ART alignment on shared architecture, platform cadence, and long-term SDV roadmap execution.
• Support delivery from architecture definition and system design through implementation, validation, launch, OTA evolution, and lifecycle support.
• Ensure that near-term FNV3.x delivery and next-generation architecture planning remain coordinated and mutually informed across the ART.
• Manage Risk, Scope, and Systemic Impediments at Scale
• Identify systemic risks and cross-team impediments early, develop mitigation strategies, and escalate to SCA and program leadership when needed to protect timing, quality, and business outcomes.
• Establish clear risk management practices across the team, ensuring consistency in how risks are identified, tracked, communicated, and resolved.
• Maintain an ART-level program risk register with clear ownership, mitigation plans, and escalation criteria.
• Manage the impact of scope changes at the ART level, assessing effects on PI commitments, engineering capacity, validation readiness, and release plans.
• Use Data to Drive Decisions and Transparency
• Define and maintain ART-level delivery metrics, KPIs, and program health indicators that surface execution trends, dependency health, and quality signals.
• Build and maintain dashboards and review mechanisms that give SCA leadership, stakeholders, and partners real-time visibility into ART performance.
• Coach the EPM team on how to define, track, and communicate metrics effectively within their own domains.
• Communicate ART-level progress, risks, tradeoffs, and delivery health clearly and concisely to SCA and program leadership.
• Improve the SCA Operating Model
• Lead Inspect and Adapt workshops and retrospectives at the ART level, ensuring insights translate into concrete process improvements.
• Contribute to the evolution of Ford's SCA delivery model as the organization advances its SDV execution maturity.
• Help define scalable delivery practices that can be adopted across the broader SCA organization and Ford's ART ecosystem.
• Serve as a thought leader and change agent on how Ford executes foundational architecture work in the SDV era.
• Inclusively: You bring the right people together — both on your team and across the ART — ensure diverse perspectives are heard, and build alignment that reflects the full range of engineering, product, validation, strategy, and supplier voices.
• Decisively: You create clarity in ambiguous situations, drive decisions forward at the ART level, and help your team do the same within their domains.
• As a Coach and Developer: You invest in your people, provide honest and timely feedback, and actively create conditions where your team can grow, stretch, and succeed.
• Thoughtfully: You balance urgency with quality, short-term delivery with long-term architecture goals, and individual team needs with ART-level accountability.
• Collaboratively: You build strong partnerships across engineering, product, validation, strategy, platform, and supplier teams — and model the cross-functional trust you expect your team to build as well.
• With Ownership: You take accountability for ART outcomes and team performance, and you help your train solve problems before they become blockers.

Release Train Engineer, Systems and Core Architecture

Full-stack Engineer

• Analyze and aggregate data loss prevention data to support the enhancement/tuning of existing policies and determine additional controls
• Analyze global data loss prevention data to provide metric reporting
• Lead API strategy / roadmap initiatives while aligning the strategy to the business objectives for our clients Includes helping to establish new APIs and supporting current APIs, API development
• Engineer and Architect current Data Loss Prevention projects, including data analytics, Alteryx workflow development, API programming, Python and Java development, working in a GITHUB environment for data storage and document management
• Work with team to implement RESTful APIs that enable internal analytics to increase reporting speed
• Define, implement and support process and technology improvements related to preventing unauthorized disclosure, modification, removal or destruction of information
• Remediate DLP alerts and perform analysis for triage/escalation
• Effectively test software and deploy and integrate working software and workflows
• Must be able to document and present architecture to stakeholders for approvals
• Establish and manage relationships with key business customers
• Translate customer requirements into deliverables and negotiate feasibility with available tooling/resources
• Ability to grasp technical aspects, willing to learn new and challenging technology, enthusiasm in accepting challenging assignments

Senior DLP Engineer

Manager

• Manage the entire contract lifecycle from initiation to close-out, including drafting, reviewing, negotiating, and executing various commercial agreements.
• Ensure all contractual terms and conditions are adhered to, minimizing risks and fostering beneficial relationships with all involved parties.
• Collaborate with internal departments, including Legal, Sales, Procurement, Finance, and Project Management, to ensure contract terms meet business requirements and objectives.
• Conduct meticulous review of legal and financial documentation to ensure compliance with company policies, legal frameworks, and industry regulations.
• Negotiate contract terms and conditions with customers, vendors, and partners to achieve favorable outcomes while maintaining positive relationships.
• Identify, assess, and mitigate potential contractual risks, providing proactive solutions and recommendations to stakeholders.
• Monitor contract performance, key deadlines, and obligations, implementing amendments, extensions, or renewals as necessary.
• Maintain accurate and organized records of all contract correspondence, documentation, and data.
• Provide guidance and training to internal teams on contract-related matters and best practices.
• Contribute to the continuous improvement of contract management processes and templates.

Commercial Contracts Manager

Engineer

• Lead global powertrain programs (M4-M6 levels) through the GPDS cycle.
• Conduct manufacturing feasibility studies, "What-if" vignettes, and deep-dive management reviews for both ICE and Electrification programs.
• Develop and maintain robust manufacturing processes using Failure Mode Avoidance tools.
• Deliver critical quality documentation, including PFMEA, Control Plans, SCCAF, and EPM.
• Manage the procurement, design, runoff, and delivery of new or re-tooled equipment.
• Ensure all machinery meets safety, ergonomic, and productivity standards.
• Drive investment efficiency by identifying opportunities for equipment reuse.
• Interface with Product Engineering to determine manufacturing feasibility and support Component Program Module Teams (CPMT).
• Lead the technical evaluation and selection of suppliers.
• Champion the Lessons Learned process and implement standardized engineered solutions.

Crankshaft Manufacturing Engineer

Security Engineer

• Develop processes, procedures, and scripts to support and automate the configuration of directory services components for both on-prem and cloud platforms.
• Develop directory architecture changes necessary support both on-prem and cloud systems and applications
• Develop and support highly available and scalable Enterprise Microservices/REST APIs
• Develop, design and support tools/procedures to sync identities to cloud platforms and SaaS applications
• Analyze and optimize directory services security infrastructure and design, including site coverage and replication topology, OU design, delegation of authority
• Evaluate vendor products and in-house tools
• Evaluate security threats and improve security posture through design, implementation, configuration, and documentation of systems changes and security controls

Identity Security Engineer

Data Scientist

• What you’ll do…
• - Acquire a deep understanding of complex engineering and business problems and translate them into scalable AI/ML solutions.
• - Design, develop, and implement end-to-end AI/ML pipelines, from data ingestion and preprocessing to model training, evaluation, and deployment.
• - Ingest, transform, and analyze large datasets to support the team in launching data products in the Data Factory on Google Cloud Platform (GCP).
• - Act as a full-stack data scientist to develop and deliver advanced analytics models, including forecasting, anomaly detection, optimization, LLM, and more.
• - Write clean, efficient, and well-documented code in Python for data manipulation, feature engineering, and production-level model development.
• - Collaborate internally and externally to identify new and novel data sources and explore their potential use in developing actionable business results
• - Examine, interpret and report analytical results in both written reports and in oral presentations to varied audiences.