About the role
- Lead daily Claims report to Ford Racing Engineering and Plant PVT
- Lead weekly Quality PAT and Claims, R/1000 and CPU reporting
- Support daily assembly plant PIC room / Whiteboard / FCPA reviews
- Support daily GQRS and WARRANTY claims binning / call dealership technicians as required
- Lead Analytical Warranty System (AWS) and Early Claims Binning (ECB) claims analysis
- Manage Balanced Single Agenda for Quality (BSAQ) projects and update system status regularly
- Support VRT/VFG meetings on weekly basis and Quality Reviews (FQR, VQR, PDQR) meetings
- Assist troubleshooting vehicles that fail in-plant testing
- Support STA / Plant Incoming Quality in resolving plant and supplier quality issues
- Liaison for Program Management Team (PMT) with Product Specialist / plant personnel
- Review and drive closure of Fresh Eyes (Campaign Prevent) issues
- Support Automated Issues Management System (AIMS) issues resolution in program level meetings
- Manage WERS system Concerns / Alerts; Lead trials to support functional change verification
- Work with Plant Quality and PVT Managers to prioritize critical path changes for F-150 Raptor
- Interface with Plant Industrial Engineering, Process Engineering, and VOME teams to clarify and resolve process vs design dependent issues
- Review and manage daily audits post Mod Center Inspection
- Lead and conduct R202 vehicle attribute drive evaluations of production units
Requirements
- Master’s degree in Engineering or Business Administration
- Strong leadership skills with ability to drive a team to resolution with work plans and accountability
- High degree of self-motivation and willingness to commit extra effort to "get the job done"
- Candidate must be comfortable in speaking and working with Chief / Director level management
- Candidate must be comfortable in speaking and working with Plant Line Operators through Area Managers in understanding and resolving of issues
- Previous rotations in Ford assembly plants
- Experience in vehicle evaluation, program management, product launch or quality roles
- Understanding, or willingness to learn, fundamentals of Chassis, Body, Powertrain, and Electrical systems
- Excellent oral and written communication skills
- Proficiency in Microsoft programs (including PowerPoint and Excel pivot tables)
- Familiarity with Teamcenter for accessing vehicle CAD images
- Passion for Raptor and Ford Performance products
- Immediate medical, dental, vision and prescription drug coverage
- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
- Paid time off and the option to purchase additional vacation time.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
claims analysisvehicle evaluationprogram managementquality assurancetroubleshootingprocess engineeringfunctional change verificationdata reportingaudit managementproject management
Soft skills
leadershipself-motivationcommunicationteam collaborationproblem-solvingaccountabilityinterpersonal skillsadaptabilityinitiativeconflict resolution
Certifications
Master’s degree in EngineeringMaster’s degree in Business Administration