Ford Motor Company

Business Support Analyst

Ford Motor Company

full-time

Posted on:

Location Type: Hybrid

Location: Budapest • Hungary

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Tech Stack

SQL

About the role

  • Support the Operations team in investigating system issues.
  • Support the Operations team with reporting inquiries.
  • Perform user access administration and conduct regular access reviews.
  • Pre-screen system issues and report them to the Application Management team.
  • Prioritize open issues and follow up with Application Management on aging items.
  • Support the Application Development and Testing teams with issues that require code fixes.
  • Regularly review and update process documentation.
  • Support the Operations team with market communications.
  • Coordinate deployment activities for the Operations team.

Requirements

  • Bachelor's degree (preferably in a relevant field).
  • High-level English proficiency (both written and spoken).
  • Knowledge of SQL and programming is a plus.
  • Customer-centric mindset.
  • Accuracy and strong attention to detail.
  • Strong analytical skills.
  • Experience in System Support or Change Management is an advantage.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SQLprogramming
Soft Skills
customer-centric mindsetaccuracyattention to detailanalytical skills
Certifications
Bachelor's degree