Ford Motor Company

Manager, Business Continuity and Crisis Management

Ford Motor Company

full-time

Posted on:

Location Type: Remote

Location: California • United States

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Salary

💰 $112,680 - $212,760 per year

About the role

  • Lead the strategic direction, development, and execution of the organization's comprehensive Business Continuity and Crisis Management Program.
  • Develop policies and procedures that provide consistent strategic direction and oversight of the Business Continuity Program.
  • Lead the review of the Business Continuity guides and templates for developing business continuity plans, ensuring alignment with organizational standards and best practices.
  • Lead the Business Continuity Steering Committee, coordinating quarterly sessions to align on risk and yearly meetings to review BCP templates.
  • Oversee and manage the Modular Control Review Program for Business Continuity, adhering to standards established by Internal Control.
  • Lead the review of information uploaded on the Business Continuity SharePoint site to ensure accurate and accessible information.
  • Monitor, assess, and escalate significant changes to the risk environment, identifying deteriorating exposures and evidence of emerging risks to senior leadership.
  • Lead the Crisis Management Program for senior level management, providing strategic direction and oversight.
  • Oversee crisis plans, including leading the activation and operation of the Emergency Operations Center during incidents.
  • Develop and oversee simulations and tabletop exercises for senior management and critical skill teams, including their execution, testing plans, documentation of lessons learned, and directing subsequent plan updates.
  • Conduct comprehensive After-Action Reviews (AARs) to capture lessons learned from exercises and real crises, ensuring their incorporation into Business Continuity and Crisis Management Plans for continuous improvement.
  • Drive global initiatives that help incorporate lessons learned from exercises and real crises across the organization.
  • Interface with organizations globally to provide strategic support and oversee day-to-day functions related to Business Continuity Plans, procedures, training, audit, policy development, testing, and ensure plan compliance.
  • Interface directly with the Enterprise Risk Management committee to ensure seamless alignment of business continuity and crisis management initiatives with broader organizational risk strategies.
  • Interface with the Global Security Operations Center, Regional Security Managers, and the Protective Intelligence Team to proactively address risks and prioritize actions in accordance with the Incident Response Plan.
  • Collaborate and coordinate with Corporate Communications for enterprise-wide awareness initiatives as it relates to Global Security Operations and Business Continuity.
  • Identify and evaluate communication tools and new technology to continuously enhance the business continuity program's capabilities.
  • Prepare annual reports and presentations for the Director of Global Security to brief the Board of Directors and Audit Committee on comprehensive program status, exercise results, and future BC/CM initiatives.

Requirements

  • Master’s Degree in a related field (e.g., Business Administration, Risk Management, Security Studies) OR Bachelor’s Degree and 5+ years of direct experience working in crisis management, business continuity, or security-related disciplines.
  • 3+ years of management or supervisory experience leading teams or significant projects within crisis management, business continuity, or security-related disciplines.
  • Demonstrated experience in developing, maintaining, and testing business continuity plans, with a proven track record of leading successful projects.
  • Experience with security incident response, mitigation, and recovery at a leadership or oversight level.
  • Extensive experience designing and conducting tabletop exercises for various organizational levels, including executive leadership.
  • Proficient and broad knowledge in business continuity and disaster recovery processes, concepts, strategies, and methodologies, including business impact analysis, recovery procedures, training, metrics, and crisis management.
  • Extensive experience with Microsoft Office Suite, including Word, Excel, PowerPoint, and SharePoint.
  • Experience in identifying and evaluating communication tools and new technology to enhance business continuity programs.
  • Experience with business continuity and risk management software and mass notification systems.
  • Strong organizational leadership, decision-making, and analytical skills, with the ability to work independently with limited supervision and drive strategic initiatives.
  • Exceptional oral and written communication skills, with the ability to provide clear guidance and communicate effectively with all levels of the organization, including senior management and the Board of Directors.
  • Proven ability to deliver compelling and informative presentations to leadership and broader enterprise audiences.
  • Strong analytical, problem-solving, and organizational skills, with excellent attention to detail.
  • Proven ability to work closely and successfully with diverse teams and stakeholders to deliver impactful results.
  • Strong project management, systematic thinking, and strategic planning skills.
Benefits
  • Immediate medical, dental, vision and prescription drug coverage.
  • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more.
  • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more.
  • Vehicle discount program for employees and family members and management leases.
  • Tuition assistance.
  • Established and active employee resource groups.
  • Paid time off for individual and team community service.
  • A generous schedule of paid holidays, including the week between Christmas and New Year’s Day.
  • Paid time off and the option to purchase additional vacation time.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business continuity planningcrisis managementdisaster recoverybusiness impact analysisrecovery procedurestabletop exercisessecurity incident responserisk managementproject managementstrategic planning
Soft Skills
organizational leadershipdecision-makinganalytical skillscommunication skillspresentation skillsproblem-solvingattention to detailcollaborationindependent workstrategic initiative driving