Deposit Operations Manager
Ford Motor Company
full-time
Posted on:
Location Type: Hybrid
Location: Salt Lake City • Utah • United States
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Salary
💰 $112,680 - $212,760 per year
About the role
- Manage and oversee the day-to-day activities of specific Deposit Operations functions (e.g., Account Servicing, Transaction Processing, Reconciliations, or a combination).
- Ensure the timely, accurate, and efficient processing of deposit-related transactions, account maintenance, and exception handling.
- Implement operational strategies and initiatives as directed by the Director of Deposit Operations.
- Monitor operational performance against established KPIs and service level agreements, proactively addressing deviations.
- Lead, mentor, and develop a team of supervisors, team leads, and/or operational specialists.
- Foster a high-performance culture, promoting teamwork, accountability, and continuous learning within the team.
- Conduct performance reviews, provide constructive feedback, and identify training and development needs for team members.
- Ensure all operational processes and team activities strictly comply with banking laws, regulations (e.g., BSA/AML, Reg E, Reg CC), internal policies, and procedures.
- Identify opportunities for process enhancements and efficiency gains within assigned operational areas.
- Collaborate with internal partners such as IT, Risk, Compliance, Branch Operations, and Customer Service to resolve operational issues and support bank-wide initiatives.
Requirements
- Bachelor’s degree preferred in Business Administration, Finance, Operations Management, or a related quantitative field
- Minimum of 7 years of progressive leadership experience in banking operations, with at least 3-5 years specifically dedicated to senior management roles within deposit operations
- Strong knowledge of deposit products, services and operational workflows
- Deep and comprehensive expertise in banking regulations and compliance requirements specifically related to deposit accounts and all payment types (ACH, Wires, Checks).
- High level of flexibility, responsibility, and attention to detail
- Strong decision making, analytical and investigative abilities with attention to detail and accuracy
- Ability to effectively present information to management, public groups and/or Boards of Directors
- Dedication to fostering an inclusive culture and value varied perspectives
- A Master's degree (e.g., MBA) or relevant professional certifications is even better.
Benefits
- Immediate medical, dental, vision and prescription drug coverage
- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
- Paid time off and the option to purchase additional vacation time.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
deposit operationstransaction processingaccount servicingreconciliationsbanking regulationscompliance requirementsdeposit productspayment typesanalytical abilitiesperformance monitoring
Soft Skills
leadershipmentoringteamworkaccountabilitycontinuous learningdecision makingattention to detailcommunicationflexibilityinclusive culture
Certifications
Master's degreeMBA