Forbright Bank

Financial Planning and Analysis

• Assist Originators with commercial real estate financial modeling and analysis
• Conduct preliminary screening of prospective financing opportunities
• Evaluate financing requests to determine credit quality of opportunities
• Maintain detailed financial models and develop sensitivity analyses
• Perform market, industry, and sponsor due diligence
• Gather information and diligence materials including appraisals and environmental reports
• Ensure loan documentation and credit files are timely updated
• Facilitate loan closings ensuring that legal documentation and internal processing requirements are met
• Assist with Portfolio Management on modifications and risk ratings as needed
• Communicate effectively with all levels of management and other departments
• Perform other duties as assigned

Associate/Senior Associate, Underwriting, Real Estate Finance

• Manage the Portfolio Management team as the individual portfolio manager performs the following functions:
• Monitor operating performance, financial condition, and credit risk for assigned loans
• Proactively identifies issues and recommends or resolves issues in a timely and effective manner
• Act as a primary daily point of contact with assigned borrowers to establish a working relationship, understand the performance of the underlying property, ensure compliance with loan agreements and be engaged with the Borrower in anticipating future issues and needs
• Oversee borrower funding requests are fulfilled. For construction projects, work with the Construction monitoring group to approve draws
• Ensure loan documentation and credit files for assigned loans are updated and maintained in a timely fashion in the Bank's internal document retention system, in compliance with internal procedures and banking guidelines
• Manage the workouts of subperforming or nonperforming loans; In certain circumstances, MD will take lead at this point in the life of the loan
• Prosecute parrallel path executions aggressively to reach a consensual resolution or foreclosure of the collateral
• Manage the activity of the REO asset and engage to liquidate the asset in a timely manner
• Own the following processes and procedures:
• Loan Modifications and Approvals
• Loan Closings
• Construction Monitoring and Draws
• Loan Maturities
• Past Dues
• Criticized Loans
• Quarterly & Ad Hoc Risk Ratings
• Impairment Analysis
• Foreclosue & REO (including SPE formation and resolutions)
• Transparent Reporting for the working team (Portfolio Mgmt, Originators, & President)
• Prepare executive reports and presentations
• Lead the asset management of the Legacy CPACE Assessments and Legacy Consumer Real Estate loan portfolio

Director, Portfolio Management – Real Estate Finance

Events

• Ensure objectives and key results (OKRs) and all project targets are achieved through rigorous tracking, identification and communication of risks, and issue resolution
• Identify and understand the needed processes and service levels (SLAs) to create a low risk, high performing team
• Collaborate with Operations leadership and the Digital Banking technology and product teams to influence servicing effectiveness for our customers and employees
• Manage daily workflow within the Fraud Operations team ensuring service levels are met
• Continually adapt, react, and recommend best practices to on-going fraud trends
• Collaborate with Compliance and Risk Management teams to ensure processes meet regulatory requirements and industry standards and that process innovation and design is aligned with regulatory frameworks
• Support the implementation of new products and services as Digital Banking continues to grow and scale
• Perform other duties as assigned

Senior Manager, Fraud Operations – Loss Prevention, Digital Banking

Project Manager

• Develop and direct project management operations and strategic planning to meet organizational goals
• Establish and maintain project management policies and framework used for effective project delivery across the Bank and ensure compliance across several lines of business
• Administer training and development for project managers reporting directly to the PMO or embedded with the lines of business
• Respond to escalated project issues that may impede project delivery and coordinate solutions
• Monitor and analyze project metrics to identify weaknesses or problems to propose operational improvements and cost savings for future projects
• Deliver aggregated project reporting to management and board committees with oversight
• Serve as the main point of contact within the organization for employees, regulators, auditors and other relevant authorities on issues related to project management
• Produce training plans and provide expert guidance on policy requirements to Bank employees
• Maintain a repository of project management records in the Bank
• Perform other duties as assigned

SVP, Director of Project Management

Operations

• Manage the end-to-end processing of functions that require daily queue monitoring and decisioning, accept/reject actions, adjustments, research, and resolution of exceptions (such as duplicate/suspect items), while ensuring adherence to documented procedures and controls, like the Mobile Remote Deposit Capture (RDC/mRDC) function
• For these functions, perform reconciliation and monitoring activities, including balancing/settlement validation, investigating variances, and coordinating reconciliation sign-offs when required within role-specific limits
• Analyze transaction trends and volumes for assigned functions, identify drivers of exceptions/contacts, and recommend process improvements to reduce repeat issues and improve throughput and accuracy
• Prepare and/or approve adjustments impacting the General Ledger within role-specific limits, analyze reconciliation variances, coordinate reconciliations, and support accurate documentation and sign-offs
• Serve as a first and primary point of contact to Tier II phone support calls for the Deposit Operations department, delivering timely internal support, troubleshooting, and issue triage
• Analyze Tier II support trends (contact drivers, repeat issues, error patterns), and recommend systemic or holistic improvements to reduce routine support needs through better procedures, job aids, and/or upstream fixes
• Assess risk trends and control effectiveness for owned functions, identifying emerging issues and recommending corrective actions to reduce operational, financial, and regulatory exposure
• Provide analytical support to escalations, including root-cause identification and recommended solutions
• Share insights, reporting, and best practices with peers and leaders; collaborate cross-functionally to resolve recurring issues and improve service and controls
• Participate in service and process improvement initiatives by identifying inefficiencies and recommending enhancements to operational workflows and controls
• Support special projects and implementation activities for new procedures, controls, or technologies as assigned
• Comply with all bank policies, audit standards, regulatory mandates, and all required compliance training.
• Perform other duties as assigned

Deposit Operations Analyst, Digital Banking

Artificial Intelligence

• Manage and deploy the AI Center of Excellence to drive employee adoption
• Lead training and knowledge transfer events to speed AI adoption
• Provide support to the business to develop and deploy AI use cases,
• Administer and coordinate the bank’s AI program portfolio, including intake, tracking, prioritization, and reporting of AI use cases, through administrative ownership of the AI Board
• Maintain AI governance artifacts, including model inventories, risk assessments, approvals, documentation, and audit evidence in support of external audits, and regulatory exams
• Monitor AI lifecycle activities, including design, development, testing, deployment, monitoring, and retirement
• Track AI performance metrics, risks, issues, and remediation activities; prepare dashboards and executive reporting
• Build collaborative relationships with AI Board and business user stakeholders, serving in a consultative capacity in developing and reviewing AI use cases
• Provide program management support for AI training, awareness, and change management initiatives
• Perform other duties as assigned

VP, AI Program Lead

• Execute Quality Control testing in accordance with the Digital Banking Quality Control annual review schedule
• Assess the effectiveness of key processes and controls across Digital Banking Operations, including customer service, fraud operations, customer onboarding, payment processing, reconciliations, and transaction workflows.
• Partner with process owners and business leaders to validate observations and formalize management action plans
• Prepare and communicate results through various reports to Compliance Management, Business Units, and additional stakeholders
• Stay current on industry issues and regulatory developments to evaluate potential impact on quality control testing procedures
• Supports the Senior Manager in maintaining and enhancing the quality control framework, which includes, but is not limited to updates to testing methodologies and procedures.
• Perform other duties as assigned

Operations Quality Control Analyst, Digital Banking

Analyst

• Review and decision new account applications and transactions for accuracy and potential fraud
• Create and escalate cases for BSA/AML or management review
• Investigate incidents, conduct in depth analysis, document findings, and prepare detailed reports
• Review and clear alerts/rules for transaction monitoring, take necessary action, and provide feedback on rule performance
• Identify and communicate fraud trends with stakeholders
• Contact customers and other financial institutions for additional information surrounding their cases as necessary
• Assess patterns, transactions, and detect suspicious activities that can indicate fraud
• Ensure compliance with federal regulation pertaining to managing consumer accounts
• Provide guidance to other operations personnel and collaborate with other business units
• Provide insights on overall fraud prevention, comply with laws and regulations, and stay abreast on emerging technologies, techniques, and fraud trends
• Perform other duties as assigned

Fraud Analyst, Digital Banking

• Respond to and resolve customer complaints received via phone, email, social media, digital platforms, senior and executive leadership, and other highly regulated channels
• Conduct thorough investigations by gathering information from internal systems, management, frontline teams, and customers
• Utilize de-escalation techniques to manage sensitive or high-risk interactions
• Foster positive relationships, strengthen trust, and loyalty
• Research, investigate, and respond to customer escalations received through regulatory agencies, management, social media, and other channels
• Track, categorize, and analyze complaint data to identify patterns and emerging risks
• Coordinate with Digital Banking and enterprise teams to implement corrective actions when needed
• Recommend process improvements, policy updates, and customer experience enhancements
• Deliver consistent, empathetic, and solution-oriented service across all channels
• Remain current on organizational policies, procedures, and all applicable laws and regulations to ensure compliance and recommend operational updates as needed
• Accurately document complaints, investigations, and resolutions in a complaint management system
• Support internal audits and regulatory examinations by maintaining organized and clear records.

Customer Advocacy Analyst, Digital Banking

• Analyze potential direct loan origination opportunities and loan participation opportunities to providers of healthcare services and owners of healthcare real estate
• Work with internal and external counsel to document and negotiate new loans
• Prepare loan approval write-ups to present to the Bank’s credit committee
• Oversee and review the work of Analysts and Associates
• Coordinate loan closings with operations team
• Develop and maintain relationships with clients and other business partners
• Work with portfolio management team to monitor and track the financial performance of companies in the loan portfolio and prepare performance update memorandums
• Periodically assist with monitoring and managing borrower relationships after closing of transactions
• Perform other duties as assigned

Vice President – Underwriting, Healthcare Finance

Support Engineer

• Collaborate with Product, Customer Support, and Operations teams and serve as technology first responder to efficiently resolve escalated issues
• Coordinate with and train additional team members (including offshore team members) to ensure 24/7 support
• Monitor production systems for performance, availability, and reliability
• Respond to and manage production incidents, triaging and performing root cause analysis and help implementing fixes to prevent recurrence
• Develop, maintain, and optimize monitoring and alerting systems to proactively identify issues
• Analyze system performance and identify areas for improvement
• Collaborate with engineering teams to optimize application and infrastructure performance
• Implement and manage capacity planning and scaling strategies
• Automate repetitive tasks and processes to increase operational efficiency
• Develop and maintain scripts and tools for system management and monitoring
• Implement and maintain SRE principles, including service level objectives (SLOs), service level indicators (SLIs), and error budget
• Participate in the design and implementation of disaster recovery and high-availability solutions
• Maintain comprehensive documentation for systems, processes, and incident management procedures
• Create and deliver regular reports on system health, incident trends, and performance metrics
• Work closely with development teams and SaaS vendors’ product teams to ensure new features and changes are reliable and scalable
• Partner with Saas vendors to ensure timely resolution of platform issues, enforcing SLAs for urgent issues and monitoring backlog remediation for items with lower priority or longer lead times
• Communicate effectively with stakeholders to provide updates on incident resolution and system status
• Stay current with industry trends, technologies, and best practices in SRE and production support
• Propose and implement improvements to processes, tools, and systems
• Perform other duties as assigned

Support Engineer, Digital Banking

• Develop and execute the strategic vision and annual Business Plan for Equipment Finance Operations, including scalability, systems infrastructure, risk controls, and service level objectives
• Design and implement comprehensive operational workflows covering documentation, funding, booking, servicing, and transaction lifecycle management
• Lead implementation, and optimization of core systems including LOS, lease/loan servicing platforms, documentation tools, CRM integrations, and workflow automation
• Establish KPI dashboards to monitor SLAs, funding timelines, documentation exceptions, booking accuracy, operational risk indicators, and cost per funded transaction
• Drive continuous process improvement initiatives to reduce cycle times, enhance accuracy, and improve client experience
• Provide regular updates to Management on operational performance, capacity planning, system enhancements, and risk management matters
• Continuously seek ways to improve systems, processes, and methodologies. Create best in-class functions that are adaptable to our dynamic environment
• Strive to be a leader in adopting a multi-stakeholder approach that is focused on our employees, customers, communities and our environmental footprint alongside a focus on maximizing value for our investors.
• Oversee drafting, review, and negotiation coordination of equipment finance documentation, including: Master Lease/Loan Agreements, Master Assignment Agreements (MAA), and syndication/participation agreements, schedules, amendments, participation agreements, assignments, and intercreditor arrangements
• Ensure all documentation accurately reflects approved credit structures and complies with Bank policy and regulatory standards
• Direct lien perfection processes including UCC filings, title work, DMV interface, insurance, collateral and aircraft/marine registrations.
• Establish and maintain documentation templates, playbooks, approval matrices, and quality-control standards
• Provide subject matter expertise on complex structural, collateral, and documentation issues
• Ensure documentation and credit files are timely updated and maintained in the Bank’s internal systems in compliance with internal procedures and regulatory guidelines
• Oversee the entire funding lifecycle, ensuring all conditions precedent are satisfied prior to disbursement
• Establish and maintain funding authorization and wire control protocols
• Implement final file review and quality-control procedures to ensure data integrity prior to booking
• Coordinate accurate booking into the system of record in partnership with Accounting and Finance
• Ensure proper GL mapping, accrual setup, yield validation, and amortization schedule accuracy
• Facilitate onboarding of new clients to deposit platforms and treasury systems
• Serve as escalation point for time-sensitive closing and funding issues
• Oversee operational processes related to invoicing, payment processing, insurance tracking, tax administration, and covenant monitoring
• Establish procedures for modifications, extensions, restructures, and amendments
• Coordinate end-of-term processes including renewals, buyouts, residual management, and asset returns
• Partner with Portfolio Management to ensure seamless transition from booking through lifecycle monitoring
• Identify operational risks and trends and escalate appropriately
• Ensure all operational processes comply with the Bank’s credit policy, regulatory guidance, and internal control standards
• Partner closely with Legal, Compliance, Accounting, Risk, and Internal Audit to maintain strong governance in a regulated bank environment
• Independently identify, evaluate, and remediate operational and process gaps
• Implement exception monitoring, reporting, and remediation tracking processes
• Oversee vendor management, monitoring, and oversight responsibilities related to documentation and servicing providers
• Perform other duties as assigned

Director, Documentation and Operations, Equipment Finance

• Develop and implement the overall credit philosophy, underwriting framework, and risk appetite for the Equipment Finance platform
• Establish credit policies, underwriting guidelines, and approval authorities consistent with Forbright Bank’s enterprise risk framework
• Ensure disciplined risk selection across equipment types, industries, obligor profiles, transaction structures, and sponsor relationships
• Partner with executive leadership to define target markets, concentration limits, return thresholds, and portfolio construction strategy
• Monitor macroeconomic trends, industry performance, collateral dynamics, and regulatory developments impacting equipment finance
• Maintain strong alignment with regulatory expectations and internal audit standards
• Oversee all underwriting activities including new originations, amendments, renewals, and refinancings
• Provide final credit review and approval (within authority) on transactions including loans, leases, structured equipment financings, and asset-based structures
• Review and challenge underwriting memos, financial models, risk ratings, and sensitivity analyses to ensure accuracy and completeness
• Ensure appropriate diligence on obligors, sponsors, collateral, residual values, industry risks, and structural protections
• Lead structuring discussions to optimize credit protection, documentation, pricing, and covenant packages
• Present and advocate transactions to Credit Committee and senior management
• Partner with Portfolio Management to monitor asset quality, trends, and early warning indicators
• Oversee risk rating integrity and periodic credit reviews
• Proactively identify emerging risks and develop mitigation strategies
• Lead strategy discussions on amendments, restructurings, and potential workout situations
• Ensure strong documentation standards and covenant compliance monitoring
• Design and implement scalable underwriting processes to support growth of the Equipment Finance platform
• Drive efficiency through workflow optimization, credit systems enhancements, and reporting automation
• Establish portfolio analytics, risk dashboards, and management reporting frameworks
• Develop standard templates for credit memoranda, financial modeling, and approval documentation
• Partner with Technology and Operations to enhance origination systems and data infrastructure
• Serve as a strategic partner to the Managing Director in balancing growth objectives with prudent risk management
• Collaborate on pricing strategy, funding considerations, and capital allocation
• Engage with external stakeholders including sponsors, large borrowers, and syndication partners as needed
• Participate in enterprise-wide risk discussions and contribute to broader credit policy initiatives at the Bank level
• Perform other duties as assigned

Director, Credit and Underwriting – Equipment Finance

Human Resources

• Manage Forbright Bank’s employee compensation program
• Responsible for the day-to-day administration of our pay plans
• Ensure accuracy, compliance, and excellent employee experience
• Partner closely with other teams to manage all aspects of operations
• Support a fast-paced, growing organization

Senior Compensation Specialist

Manager

• Deliver reporting, analytics, and insights for portfolio performance
• Present analysis and insights to senior management and clients, which include large financial institutions and investors
• Uncover and analyze data sets of structured, semi-structured, and unstructured data to discover insights
• Collaborate with business partners across all of Solar Servicing to deliver business value and optimize processes and performance
• Develop and provide standardized reporting that enables business leaders and high performing teams to deliver the superior portfolio performance
• Drive insights into process improvements that enable the team to monitor processes, vendor performance, and ultimately improve portfolio performance
• Design and analyze A/B tests to identify the most successful program and process designs to achieve superior performance
• Analyze historical performance data to assist in forecasting performance
• Maintain documentation on reporting and analysis
• Perform other duties as assigned