Fora Financial

Application Engineer

• Serve as a primary point of contact for technical application support.
• Triage incoming support cases and manage issues through resolution.
• Troubleshoot application issues across user workflows and databases.
• Provide hands-on support for web browser-related issues.
• Investigate and resolve data issues using SQL Server.
• Monitor, investigate, and document application issues within Azure environments.
• Use Azure DevOps to track incidents and defects.
• Support application releases with testing and validation.

Application Support Engineer

Product Manager

• Own the product vision, roadmap, and lifecycle across multiple lending offerings (e.g., installment loan, revenue advance and line of credit).
• Lead and mentor a team of product managers, ensuring alignment with company OKRs and go-to-market strategy.
• Partner with engineering, risk, and data teams to deliver high-quality, compliant, and performant products.
• Define and monitor key product KPIs (adoption, revenue contribution, retention, NPS) and drive continuous improvement.
• Translate complex financial, regulatory, and technical concepts into simple customer value propositions.
• Represent the product function in executive discussions, board reviews, and cross-functional planning cycles.

Application Support Engineer

VP of Product