FoodChain ID

Account Executive

• The Account Executive (AE) is responsible for driving new business growth by identifying, pursuing, and securing opportunities for FoodChain ID’s Technical Services products and solutions. Reporting to the Sales Director Technical Services EMEA & APAC, this role focuses on generating leads, developing high-value relationships with prospective clients, and collaborating with internal teams to deliver tailored solutions that meet customer needs, ultimately maximizing revenue across the assigned territory.
• Responsibilities
• Identify and develop new business opportunities across targeted industries and sectors. Build and maintain a strong sales pipeline through market research, networking, outbound prospecting, and social media engagement. Develop and execute effective sales strategies aligned with company objectives. Conduct consultative sales meetings to understand client challenges and position relevant FoodChain ID solutions. Negotiate pricing, contract terms, and close new business agreements. Collaborate with marketing, operations, and technical teams to deliver proposals and solutions that meet client requirements. Monitor and analyze competitor activities, providing market insights and Voice of the Client (VOC) feedback. Represent FoodChain ID at trade shows, conferences, industry events, and association meetings. Achieve or exceed monthly, quarterly, and annual sales targets. Maintain accurate records in CRM systems.

Account Manager

• Manage growth within assigned accounts, develop and execute sales strategies, and drive business growth with new clients.
• Develop and implement sales plans to meet revenue targets and pursue additional revenue and business objectives for assigned Regional and Specialist accounts.
• Ensure that customer needs are met by collaborating with internal teams to deliver customized solutions that meet customer expectations.
• Develop strong relationships with key stakeholders to understand their business needs and provide tailored solutions.
• Create account plans aligning value proposition across FCID with the client’s business strategy.
• Understand and translate customer needs and business drivers into creating new opportunities.
• Work closely with cross-functional leaders such as Product, Marketing, Sales, Support, and the Executive sponsor to manage the customer strategically.
• Successfully negotiate and close business deals, including significant direct customer-facing negotiations.
• Identify new opportunities for Food Safety Certification with accounts that do not currently utilize FoodChain ID for this service.
• Manage pipeline to guarantee forecast, linearity, and predictability of new revenue.
• Work closely with internal subject experts to assess the viability of solutions.
• Record all communication and plans in Salesforce.
• Work with Food and Beverage companies, helping them achieve positive business results with Food Safety Certification services.

Product Marketing

• Lead and execute marketing activities for FoodChain ID’s Technical Services division in the U.S.
• Define product positioning, execute launches, create customer-facing materials, and drive demand for Testing, Certification, and Food Safety solutions.
• Collaborate across sales, enablement, business leaders, and global marketing teams.
• Drive go-to-market execution, develop messaging, enable sales, and support campaigns for Testing, Certification, and Food Safety services.
• Working closely with industry experts, commercial, and global marketing teams, shape market success across the U.S.

Product Marketing Manager

Support Engineer

Analista de Suporte ao Cliente – Nível 1

Full-stack Engineer

• Design, develop, and optimize core APIs and data services powering our flagship SaaS platform
• Focus on AWS-native, serverless architectures with expertise in C#/.NET, NoSQL databases, and modern cloud development practices
• Provide technical direction, mentor engineers, and ensure high performance, scalability, and security
• Design and develop RESTful APIs and backend services using .NET/C# on AWS Lambda, API Gateway, and DynamoDB
• Optimize and refactor APIs and workflows for scalability, reliability, and cost efficiency
• Model and manage NoSQL data structures to support complex workflows
• Implement AWS security best practices including IAM role configuration and API authentication/authorization
• Write and maintain unit tests to ensure quality and reduce regression risk
• Maintain CI/CD pipelines, infrastructure-as-code (Terraform), and application monitoring/logging
• Collaborate with product managers, UX designers, QA, and DevOps to deliver features
• Mentor engineers on architecture, design patterns, and coding standards
• Conduct code and architecture reviews for compliance with guidelines

Account Executive

Account Manager

Product Marketing Manager

Analista de Suporte ao Cliente – Nível 1

Senior Software Engineer