FoodChain ID

Chief Marketing Officer

• Lead and develop a high-performing team overseeing global tradeshows
• Define and execute the global tradeshow strategy
• Oversee brand positioning and media relations
• Apply data-driven insights to evaluate event ROI

Corporate Marketing Director

Account Executive

• Generate new business growth by prospecting, qualifying, and closing SaaS subscription deals with UK supplements and nutraceutical companies.
• Lead end-to-end SaaS sales cycles, from initial discovery through tailored demonstrations, proposal development, contract negotiation, and closure.
• Position FoodChain ID’s Supplements Regulatory Compliance and R&D Insights SaaS platforms as essential tools for achieving compliance, improving speed-to-market, and supporting innovation.
• Build strong relationships with decision-makers in regulatory, quality, R&D, and commercial teams, tailoring solutions to their needs.
• Collaborate with technical experts and regulatory specialists to deliver compelling, high-value presentations and demonstrations.
• Partner with Marketing to refine go-to-market strategies for SaaS growth in the supplements sector.
• Monitor competitor SaaS offerings, UK market dynamics, and regulatory trends to sharpen positioning and sales execution.
• Ensure Salesforce CRM is used as the single source of truth, capturing all pipeline, subscription opportunities, and deal stages accurately.
• Support the transition of new clients into Customer Success teams to drive renewals, expansions, and upsell opportunities.

Account Executive – Supplements

Sales

• Develop and implement sales strategies to meet revenue targets
• Upsell and cross-sell FoodChain ID’s TSEA services
• Develop a close relationship with commercial teams
• Demonstrate the ability to navigate complex sales processes
• Ensure that customer needs are met by collaborating with internal teams
• Create account plans aligning value proposition across FCID with the client’s business strategy
• Lead Enterprise segment account planning and targeting process
• Successfully negotiate and close complex business deals

Enterprise Sales Manager

• Drive new business growth by prospecting, qualifying, and closing SaaS subscription deals with German supplements and nutraceutical companies.
• Lead end-to-end SaaS sales cycles, from discovery and tailored demos through to negotiation and closure.
• Position FoodChain ID’s Supplements Regulatory Compliance and R&D Insights SaaS platforms as must-have solutions for compliance, innovation, and speed-to-market.
• Build strong and lasting relationships with decision-makers in regulatory, quality, R&D, and commercial functions.
• Collaborate with technical experts and regulatory specialists to deliver tailored solutions for German clients.
• Partner with Marketing to refine strategies and campaigns that resonate with the German supplements industry.
• Monitor competitor SaaS activity and regulatory developments in Germany to inform positioning and sales execution.
• Maintain Salesforce CRM as the single source of truth for pipeline and deal management.
• Work closely with Customer Success teams to support smooth onboarding and drive renewals, upsells, and expansions.

Account Executive - Supplements

Sales Engineer

• Serve as the technical lead in the sales process
• Collaborate with Sales Executives to identify client needs
• Design custom solutions
• Demonstrate value through discovery, presentations, and demos
• Qualify and Pursue Sales Opportunities
• Conduct independent discovery, scoping, and presentation sessions
• Engage stakeholders from C-level to line staff
• Create and deliver compelling product demos and configurations
• Prepare sales materials and tailored presentations
• Provide feedback to Product Management on market trends and feature needs

Enterprise Sales Engineer

Administrative Assistant

• Schedule team meetings, maintain notes, and track action items
• Coordinate IDer Success onboarding sessions, orientations, and interview logistics
• Maintain the company organizational chart and employee records
• Enter new hire data, including I-9s and background checks
• Create and update employee files in shared systems
• Submit IT tickets for onboarding and offboarding processes
• Generate and distribute reports as requested
• Support syncing of IT organizational structure with organizational systems and Azure directory
• Organize and maintain TouchPoint folders for performance conversations
• Process Personnel Action Forms (PAFs) for annual bonus and merit increases
• Produce and distribute Bonus and EBIP letters annually
• Update and sync data across recruiting platforms (LinkedIn, fcid.com, the insIDer, Handshake)
• Maintain accurate candidate records for consistent tracking and communication
• Draft and send CEO welcome letters and IDer cards for US-based associates
• Manage Paycom user access for employees and clients
• Manage the shared team inbox and route inquiries to the appropriate recipients
• Process time-off approvals for US-based team members

Project Manager

• Define project scope, objectives, and success criteria with stakeholders, ensuring technical feasibility
• Develop detailed project plans, tracking progress via PMO standards and tools (Jira, Confluence, MS Project)
• Manage project budgets, schedules, and risks; prepare milestone acceptance documents for client alignment and billing
• Lead cross-functional project teams, internal resources, and external consultants for successful execution
• Oversee project RAID (risks, actions, issues, decisions) and escalate concerns appropriately
• Ensure clear, consistent communication with clients through status reporting and regular project reviews
• Maintain comprehensive project documentation in alignment with PMO standards
• Support continuous improvement by recommending enhancements to PMO processes, tools, and reporting
• Partner with leadership to analyze project performance, adoption, and alignment with client and company goals

Senior Project Manager

Solutions Engineer

• Lead solution ideation and design sessions with prospects and clients
• Conduct discovery to clarify business needs, processes, and requirements
• Translate business needs into actionable solution designs for development teams
• Deliver polished solution presentations and design recommendations
• Ensure alignment between customer expectations and technical feasibility
• Act as client advocate during implementation, maintaining satisfaction and trust
• Collaborate closely with developers, project managers, and consultants to deliver solutions
• Identify opportunities to expand solutions and strengthen partnerships
• Support sales enablement with design input and solution storytelling

Senior Solutions Consultant

• The Account Executive (AE) is responsible for driving new business growth by identifying, pursuing, and securing opportunities for FoodChain ID’s Technical Services products and solutions. Reporting to the Sales Director Technical Services EMEA & APAC, this role focuses on generating leads, developing high-value relationships with prospective clients, and collaborating with internal teams to deliver tailored solutions that meet customer needs, ultimately maximizing revenue across the assigned territory.
• Responsibilities
• Identify and develop new business opportunities across targeted industries and sectors. Build and maintain a strong sales pipeline through market research, networking, outbound prospecting, and social media engagement. Develop and execute effective sales strategies aligned with company objectives. Conduct consultative sales meetings to understand client challenges and position relevant FoodChain ID solutions. Negotiate pricing, contract terms, and close new business agreements. Collaborate with marketing, operations, and technical teams to deliver proposals and solutions that meet client requirements. Monitor and analyze competitor activities, providing market insights and Voice of the Client (VOC) feedback. Represent FoodChain ID at trade shows, conferences, industry events, and association meetings. Achieve or exceed monthly, quarterly, and annual sales targets. Maintain accurate records in CRM systems.

Account Manager

• Manage growth within assigned accounts, develop and execute sales strategies, and drive business growth with new clients.
• Develop and implement sales plans to meet revenue targets and pursue additional revenue and business objectives for assigned Regional and Specialist accounts.
• Ensure that customer needs are met by collaborating with internal teams to deliver customized solutions that meet customer expectations.
• Develop strong relationships with key stakeholders to understand their business needs and provide tailored solutions.
• Create account plans aligning value proposition across FCID with the client’s business strategy.
• Understand and translate customer needs and business drivers into creating new opportunities.
• Work closely with cross-functional leaders such as Product, Marketing, Sales, Support, and the Executive sponsor to manage the customer strategically.
• Successfully negotiate and close business deals, including significant direct customer-facing negotiations.
• Identify new opportunities for Food Safety Certification with accounts that do not currently utilize FoodChain ID for this service.
• Manage pipeline to guarantee forecast, linearity, and predictability of new revenue.
• Work closely with internal subject experts to assess the viability of solutions.
• Record all communication and plans in Salesforce.
• Work with Food and Beverage companies, helping them achieve positive business results with Food Safety Certification services.

Product Marketing

• Lead and execute marketing activities for FoodChain ID’s Technical Services division in the U.S.
• Define product positioning, execute launches, create customer-facing materials, and drive demand for Testing, Certification, and Food Safety solutions.
• Collaborate across sales, enablement, business leaders, and global marketing teams.
• Drive go-to-market execution, develop messaging, enable sales, and support campaigns for Testing, Certification, and Food Safety services.
• Working closely with industry experts, commercial, and global marketing teams, shape market success across the U.S.

Product Marketing Manager

Support Engineer

Analista de Suporte ao Cliente – Nível 1

Full-stack Engineer

• Design, develop, and optimize core APIs and data services powering our flagship SaaS platform
• Focus on AWS-native, serverless architectures with expertise in C#/.NET, NoSQL databases, and modern cloud development practices
• Provide technical direction, mentor engineers, and ensure high performance, scalability, and security
• Design and develop RESTful APIs and backend services using .NET/C# on AWS Lambda, API Gateway, and DynamoDB
• Optimize and refactor APIs and workflows for scalability, reliability, and cost efficiency
• Model and manage NoSQL data structures to support complex workflows
• Implement AWS security best practices including IAM role configuration and API authentication/authorization
• Write and maintain unit tests to ensure quality and reduce regression risk
• Maintain CI/CD pipelines, infrastructure-as-code (Terraform), and application monitoring/logging
• Collaborate with product managers, UX designers, QA, and DevOps to deliver features
• Mentor engineers on architecture, design patterns, and coding standards
• Conduct code and architecture reviews for compliance with guidelines