Global Account Manager

FoodChain ID

Global Account Manager managing and growing global enterprise accounts at FoodChain ID. Focused on revenue growth, account strategies, and relationship management.

Posted 7/1/2026full-timeRemote • 🇺🇸 United StatesSeniorLeadWebsite

About the role

Key responsibilities & impact

The Global Account Manager manages and grows an assigned book of global enterprise accounts across FoodChain ID’s full portfolio
Own sales bookings performance against assigned monthly, quarterly, and annual targets
Grow assigned global accounts through renewals, expansion, cross sell, upsell, and enterprise license opportunities
Identify revenue opportunities across FCID’s full portfolio of services and solutions
Develop and execute account strategies that support growth, retention, and long term customer value
Lead renewal planning and execution across assigned subscriptions, services, and enterprise agreements
Maintain visibility into wallet size, whitespace, account potential, and expansion paths
Generate referral pipeline from active enterprise deal motion, account plans, whitespace reviews, and managed account expansion work
Meet assigned referral pipeline expectations
Convert referral value into active, qualified opportunities
Track referral bookings, realized referral impact, conversion status, next steps, and commercial ownership
Create and maintain global account plans for assigned accounts
Present account plans and business performance updates
Define clear account priorities, risks, mitigation actions, and next steps
Serve as the primary commercial liaison between FCID and assigned global accounts
Build trusted relationships with senior leaders, decision makers, technical buyers, procurement, and executive sponsors
Maintain relationship health through proactive communication, follow up, customer feedback, and issue resolution
Lead customer meetings, business reviews, account planning sessions, and on site visits when required
Escalate customer risks, service concerns, commercial blockers, and renewal threats with clear action plans
Drive account penetration by expanding relationships beyond existing contacts
Maintain accurate Salesforce records for accounts, referrals, opportunities, notes, next steps, contacts, dates, and account plans
Manage pipeline funnel to support forecast accuracy, linearity, and revenue predictability
Provide regular updates on bookings performance, referral generation, conversion progress, pipeline quality, and account risks
Partner with internal teams to support customer needs and commercial growth
Share customer insights, market trends, competitive intelligence, and product feedback with internal teams

Requirements

What you’ll need

7+ years of sales, account management, or strategic customer growth experience
Proven success managing complex enterprise or global accounts
Experience growing existing accounts through expansion, renewal, cross sell, and upsell motions
Experience selling SaaS, DaaS, technical services, regulatory solutions, certification services, or related B2B solutions
History of managing large, complex deals and enterprise level customer relationships
Experience selling into or supporting Food and Beverage, Consumer Goods, Ingredients, Regulatory, TIC, Digital Solutions, SaaS, DaaS, or similarly complex B2B industries
Strong understanding of sales process, pipeline management, opportunity qualification, referral conversion, forecasting, and account planning
Experience working with Salesforce or similar CRM systems
Ability to travel domestically and internationally as required
Bachelor’s degree in business or related field preferred

Benefits

Comp & perks

Equal employment opportunities
Prohibits discrimination and harassment of any type

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Sales ProcessPipeline ManagementOpportunity QualificationReferral ConversionForecastingAccount Strategy DevelopmentRevenue GrowthCross SellUpsellRenewal Management

Soft Skills

Relationship BuildingProactive CommunicationIssue ResolutionCollaborationPresentation Skills