FoodChain ID

Account Manager

• Manage growth within assigned accounts, develop and execute sales strategies, and drive business growth with new clients.
• Develop and implement sales plans to meet revenue targets and pursue additional revenue and business objectives for assigned Regional and Specialist accounts.
• Ensure that customer needs are met by collaborating with internal teams to deliver customized solutions that meet customer expectations.
• Develop strong relationships with key stakeholders to understand their business needs and provide tailored solutions.
• Create account plans aligning value proposition across FCID with the client’s business strategy.
• Understand and translate customer needs and business drivers into creating new opportunities.
• Work closely with cross-functional leaders such as Product, Marketing, Sales, Support, and the Executive sponsor to manage the customer strategically.
• Successfully negotiate and close business deals, including significant direct customer-facing negotiations.
• Identify new opportunities for Food Safety Certification with accounts that do not currently utilize FoodChain ID for this service.
• Manage pipeline to guarantee forecast, linearity, and predictability of new revenue.
• Work closely with internal subject experts to assess the viability of solutions.
• Record all communication and plans in Salesforce.
• Work with Food and Beverage companies, helping them achieve positive business results with Food Safety Certification services.

Product Marketing

• Lead and execute marketing activities for FoodChain ID’s Technical Services division in the U.S.
• Define product positioning, execute launches, create customer-facing materials, and drive demand for Testing, Certification, and Food Safety solutions.
• Collaborate across sales, enablement, business leaders, and global marketing teams.
• Drive go-to-market execution, develop messaging, enable sales, and support campaigns for Testing, Certification, and Food Safety services.
• Working closely with industry experts, commercial, and global marketing teams, shape market success across the U.S.

Product Marketing Manager

Support Engineer

Analista de Suporte ao Cliente – Nível 1

Full-stack Engineer

• Design, develop, and optimize core APIs and data services powering our flagship SaaS platform
• Focus on AWS-native, serverless architectures with expertise in C#/.NET, NoSQL databases, and modern cloud development practices
• Provide technical direction, mentor engineers, and ensure high performance, scalability, and security
• Design and develop RESTful APIs and backend services using .NET/C# on AWS Lambda, API Gateway, and DynamoDB
• Optimize and refactor APIs and workflows for scalability, reliability, and cost efficiency
• Model and manage NoSQL data structures to support complex workflows
• Implement AWS security best practices including IAM role configuration and API authentication/authorization
• Write and maintain unit tests to ensure quality and reduce regression risk
• Maintain CI/CD pipelines, infrastructure-as-code (Terraform), and application monitoring/logging
• Collaborate with product managers, UX designers, QA, and DevOps to deliver features
• Mentor engineers on architecture, design patterns, and coding standards
• Conduct code and architecture reviews for compliance with guidelines

Account Manager

Product Marketing Manager

Analista de Suporte ao Cliente – Nível 1

Senior Software Engineer