Providing technical support for network migration activities across Meraki environments
Troubleshooting and resolving network issues during migration windows
Monitoring network performance and stability throughout migration phases
Collaborating with internal project teams and third-party stakeholders to coordinate migration tasks
Documenting technical processes, configurations, and incident resolutions
Escalating complex issues where appropriate, ensuring minimal disruption to customers
Maintaining clear communication with the project team during your shift

Requirements

3+ years of hands-on experience supporting Meraki network environments – this is essential
Strong understanding of networking fundamentals (switching, routing, VLANs, VPNs, firewalls)
Experience working within migration or transformation projects is highly desirable
Ability to troubleshoot under pressure and communicate technical issues clearly
Self-motivated and comfortable working independently in a remote environment
Available to commit to a Monday–Thursday shift pattern from immediate start through to end of June 2026
Flexibility to work either an early (6:00am) or late (7:00pm) start shift

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

network migrationtroubleshootingnetwork performance monitoringMeraki environmentsnetworking fundamentalsswitchingroutingVLANsVPNsfirewalls

Soft Skills

clear communicationcollaborationself-motivatedindependent worktroubleshooting under pressure