Focus Group

Senior People Business Partner

Focus Group

full-time

Posted on:

Location Type: Hybrid

Location: Shoreham-by-Sea • United Kingdom

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Job Level

Senior

About the role

  • Partner with Operations leadership to diagnose what the business needs and deliver people strategies that drive efficiency and performance
  • Translate commercial targets and operational KPIs into workforce plans and talent strategies that actually deliver
  • Provide data-led insights on productivity, capacity utilisation, and people ROI—because gut feel doesn't scale
  • Build career pathways for operational roles that keep our best people engaged and developing
  • Design resource plans that ensure we have the right skills mix for today and tomorrow
  • Lead talent identification, assessment, and succession planning for critical operational and commercial roles
  • Lead operational restructures, automation implementation, and service delivery model evolution with minimal disruption
  • Drive adoption of new systems and ways of working across high-performing teams
  • Support acquisition integration and commercial transformation initiatives
  • Manage and report on ER across the group, coaching managers through complex issues in fast-paced, high-pressure environments
  • Coach, guide, and develop two People Advisors to handle the full spectrum of people challenges
  • Keep us compliant, commercial, and consistent—balancing operational needs with doing the right thing
  • Embed OneFocus values across operational teams without losing pace or commercial edge
  • Drive engagement in high-pressure environments where operational delivery never stops
  • Champion diversity, inclusion, and belonging across operational hiring and team composition

Requirements

  • HR Business Partnering experience in operations environments (ideally technology, telecoms, or professional services)
  • Commercial mindset: You understand P&L, margin, and operational efficiency metrics—and know how people strategy impacts them
  • Talent & capability building: You've built career frameworks, succession plans, and workforce plans for scaling operational teams
  • Change leadership: You've led restructures, automation rollouts, or operational model changes with measurable success
  • Influence & impact: You build credibility quickly, challenge constructively, and bring a commercial lens to people decisions
  • Data-driven approach: You're comfortable with workforce analytics and operational metrics, and you use them to drive decisions
  • Nice-to-Haves:
  • ICT/Telecoms/Technology services sector experience
  • Experience with shift-based operations, field engineering teams, or technical service delivery
  • Led people aspects of automation/AI implementation
  • Workforce planning and capacity modelling for demand-driven operations
  • Private Equity-backed business experience
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HR Business Partneringworkforce analyticsoperational metricstalent identificationsuccession planningworkforce planningcapacity modellingautomation implementationdata-driven decision makingchange leadership
Soft Skills
influenceimpactcoachingguidancecredibilityconstructive challengeengagementcommercial mindsetpeople strategydiversity and inclusion