Data Services & Storage Presales Intern
Hewlett Packard Enterprise
Sales Support, Mobiles
Focus Group
full-time
Posted on:
Location: 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £25,000 per year
Job Level
Mid-LevelSenior
About the role
- Deliver outstanding customer service at all times
- Provision of mobile orders for all major networks via Wholesale and Distribution carriers
- Assist and support mobile sales team
- Direct interaction with client and sales team via email, calls and face to face
- Managing customer accounts
- Updating system for handset orders and invoicing
- Handset purchasing through 3rd party suppliers
- Answering questions about products and services
- Monitoring calls and ensuring call waiting is kept to a minimum
- Communicating with different sectors of the business
Requirements
- Excellent organisational and time management skills
- Effective at managing multiple competing priorities
- Maintaining a high workload
- Excellent telephone manner and skills
- Deliver outstanding level of customer service via phone, email and letters
- Administration experience, using excel and word
- Ability to use own initiative
- Excellent attention to detail
- Experience with CRM databases
- Ability to meet deadlines
