1st Line Business Central Support Analyst, D365
Infinity Group UK
Support Engineer, 3rd Line
Focus Group
full-time
Posted on:
Location: 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £50,000 per year
Job Level
Mid-LevelSenior
Tech Stack
AzureCloudDNSTerraform
About the role
- Provide 3rd-level technical support across Microsoft Azure, DevOps, Terraform, and IaC environments
- Troubleshoot and resolve complex technical issues quickly and effectively
- Monitor and maintain cloud infrastructure to ensure security, performance, and reliability
- Use automation tools (Terraform, ARM/Bicep, Azure CLI) to deliver scalable and consistent infrastructure solutions
- Collaborate with DevOps teams to optimise CI/CD pipelines and streamline development lifecycles
- Ensure cloud environments comply with security and governance best practices
- Create clear documentation and share knowledge with colleagues and stakeholders
- Stay at the forefront of emerging cloud technologies and apply them to improve support services
Requirements
- Strong technical expertise in Azure networking (VNets, NSGs, Load Balancers, Application Gateway, VPN Gateway, ExpressRoute, DNS, Private Link)
- Proficiency in automation and scripting (PowerShell, Azure CLI, Terraform, ARM/Bicep)
- Hands-on experience with monitoring tools (Azure Monitor, Network Watcher, Log Analytics)
- A degree in Computer Science, IT, or a related field, plus relevant Microsoft certifications (e.g. Azure Administrator, DevOps Engineer)
- Excellent problem-solving skills and the ability to simplify technical concepts for non-technical stakeholders
- A collaborative team player who thrives in fast-paced environments
