Customer Success Engineer
Flux
full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • California • United States
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Tech Stack
About the role
- Provide technical onboarding and training for new customers
- Diagnose and resolve electrical design challenges
- Develop educational resources
- Gather customer feedback
- Collaborate with engineering and product teams
- Build and maintain strong relationships with customers
- Analyze usage data
Requirements
- Degree in Electrical Engineering or related field
- At least 3 years in customer-facing technical roles
- Passion for helping people
- Comfortable troubleshooting circuit designs
- Excellent written and verbal communication skills
- Bonus: Experience using Flux or other hardware design tools, scripting or programming experience
Benefits
- Health insurance
- Flexible working hours
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
electrical designcircuit design troubleshootingscriptingprogrammingtechnical onboardingcustomer feedback analysis
Soft skills
communicationrelationship buildingcollaborationproblem-solvingcustomer service
Certifications
Degree in Electrical Engineering