Fluency Academy

Inside Sales

• Conduct commercial interactions with leads interested in our end-to-end courses
• Present our products clearly using a structured pitch and a solid understanding of the solutions offered
• Build trusted relationships with prospective students throughout the decision-making journey
• Contribute to achieving the sales team's targets and results.

Sales Assistant – Inside Sales

Social Media Manager

• Content Optimization: Go beyond copy and design, ensuring each video cut or carousel has a strategic objective and a hypothesis to test. Commission creators to produce content for social channels.
• Data Intelligence: Monitor and analyze performance metrics to guide decision-making.
• Funnel Strategy: Map the follower journey from discovery to conversion, using social media as a lead-generation engine.
• Trends: Identify and monitor business opportunities in trends and new formats, implementing continuous tests to maximize results.
• Multichannel Vision: Collaborate with other teams to ensure social media is aligned with the school’s major marketing campaigns.

Digital Marketing Analyst – Social Media (Mid-level)

• Support the production of content in various formats (copy, video edits, carousels)
• Monitor performance metrics and assist in optimizing posts
• Learn to turn trends into business opportunities
• Test hypotheses for posts and formats
• Collaborate with the team to connect creativity with engagement, lead generation, and conversion outcomes

Social Media Analyst (Mid-level)

• Este profissional será responsável pela supervisão, engajamento e desenvolvimento de analistas comerciais do nosso time
• Garantir o desenvolvimento dos liderados
• Participar ativamente do processo de seleção e admissão de novos colaboradores
• Fazer o onboarding e o treinamento da área para novos integrantes
• Fazer o acompanhamento diário das métricas de produtividade e resultados do time
• Fazer auditoria de qualidade nos contatos do time com os leads
• Participar das rotinas de análise e melhoria do processo de vendas
• Manter nossos softwares de relacionamento e CRM's atualizados com o andamento dos processos de vendas
• Alinhar o discurso do time seguindo nossos modelos de vendas consultivas
• Participar ativamente da criação de novas estratégias para nos mantermos acima das metas propostas
• Manter os relatórios abastecidos diariamente para o coordenador e gerente da área.

Sales Assistant – Inside Sales

Digital Marketing Analyst – Social Media (Mid-level)

Social Media Analyst (Mid-level)

Comercial – Team Leader, Inside Sales