FLS Transportation Services

Systems Engineer

• FLS Transportation is seeking a skilled Systems Analyst with Transportation industry experience to assist in defining, developing, testing, and implementing transportation-related systems and integrations that streamline and simplify sales, operational, and back-office processes and procedures.
• This position will work closely with strategic areas of the business, focusing on improved utilization of implemented solutions and new opportunities for driving efficient operations.
• Duties & Responsibilities Essential duties and responsibilities include, but are not limited to those listed below:
• Analyze and investigate business problems, document solution requirements, and provide procedural and technology-based solutions
• Use a combination of standard functionality and custom development to solve business problems and simplify the design of our systems, in a way that is scalable and extensible
• Assist in the installation, configuration, administration, and maintenance of solutions, improvements, updates, and other integrated solutions
• Coordinate project resources, schedules, issue tracking, and vendor relationships as needed
• Provide user and system support, acting as an escalation point for the TMS, TMS-Connected Systems and other systems, as necessary.
• Communicate proactively with end users and business partners to ensure problems are clarified, effectively addressed and resolved with the appropriate priority
• Develop comprehensive system/administrative standards, guidelines, and technical configurations and runbooks and operating procedures for admins and support teams
• Assist in the definition and implementation of Policies, Standards, Procedures, and Monitoring processes to allow for consistent and secure technology operations
• Provide technical expertise and ownership in the diagnosis and resolution of issues and/or escalation with third-party provided services
• Assist in implementing, auditing, and tracking system security measures needed to safeguard against unauthorized damage, modification, or disclosure of information

IT Systems Analyst