Floor & Decor

Inside Sales

• Daily performing Quick Quote Estimates for customers and converting leads into completed countertop sales
• Daily soliciting and closing sales by making phone calls to follow up and convert leads generated through the proprietary Quick Quote Estimate tool
• Managing customer orders and partnering with internal and external teams to address questions, resolve issues, and facilitate the order process in a timely manner
• Maintaining strong organizational and follow-up skills to consistently manage projects, track information, close sales, and provide program feedback
• Utilizing and managing Floor & Decor applications including the Proprietary Orders Portal, Quick Quote Estimator, and POS system
• Collecting customer payments, finalizing sales, tracking required paperwork, and ensuring completed sales are properly closed and delivered
• Monitoring and communicating sample replenishment needs to vendors for stores and Product Review Centers while assisting with purchase orders for new stores and assortment updates
• Attending conference calls and training sessions to relay information to store teams and maintaining consistent communication in support of company goals
• Meeting and exceeding established sales and performance goals

Kitchen and Bath Inside Sales Specialist

Account Manager

• Driving B2B sales across your assigned region, focusing on builders, developers, designers, and contractors
• Developing and managing project pipelines from lead to close—sourcing, bidding, tracking, and ensuring successful execution
• Building deep market awareness and long-term client relationships through in-person visits and networking
• Collaborating with store-level PRO teams to drive success
• Managing pricing, RFPs, and contracts, and using Salesforce (CRM) to stay organized and in control

Regional Commercial Sales Account Manager

• Driving B2B sales across your assigned region, focusing on builders, developers, designers, and contractors.
• Developing and managing project pipelines from lead to close—sourcing, bidding, tracking, and ensuring successful execution.
• Building deep market awareness and long-term client relationships through in-person visits and networking.
• Collaborating with store-level PRO teams to drive success.
• Managing pricing, RFPs, and contracts, and using Salesforce (CRM) to stay organized and in control.

• Travel daily throughout the assigned area to call on existing customers and prospect new customers to solicit business
• Manage projects from inception to completion including identifying opportunity, product selection, specification, order placement, order tracking, delivery coordination, installation oversight, punch walk, and claim coordination (if necessary)
• Must continually prospect for viable new accounts while developing an awareness of what is happening within their local market
• Follow up on a variety of leads from sources such as Dodge, store leads, networking groups, etc.
• Work with the PRO Teams in each location to pursue commercial leads passed along by the store team to maximize sales efforts
• Submit proposals and responses to RFQs and RFPs issued by prospective customers after obtaining pricing and specifications approval from management, as appropriate
• Follow-up with the Inside Commercial Sales team on key dates to complete sales and satisfy the customer’s requirements
• Work with the purchasing and inventory teams via the Commercial Support Center to confirm product availability or if a special purchase order (PO) is needed
• Stay current on merchandise training, new products and product lines
• Monitor prospects’ contract calendars and prepare reports on status of leads and other reports as required
• Participate in trade associations and trade shows, and assists in other promotional efforts
• Perform additional functions, duties and specific tasks of a similar nature and scope as necessary in order to achieve assigned business objectives

• Owning the strategy and execution for major commercial accounts—prospecting, negotiating, and expanding relationships across regional and national footprints.
• Developing detailed sales plans and forecasts that guide margin, pricing, and custom program decisions, including private-label offerings.
• Leading RFP/RFQ responses, navigating long bid cycles, and coordinating deeply with internal partners to ensure accuracy, competitiveness, and value.
• Acting as the industry intelligence hub—sharing market, customer, and competitive insights that shape product, supplier, and marketing strategies.
• Building strong, trust-driven relationships with commercial clients through regular touchpoints, events, onsite visits, and problem-solving that keeps projects moving.
• Identifying new opportunities within assigned accounts and opening doors to prospective buyers through referrals, research, and proactive outreach.

Kitchen and Bath Inside Sales Specialist

Regional Commercial Sales Account Manager

Regional Commercial Sales Account Manager

Regional Commercial Sales Account Manager

Strategic Account Manager, Restoration

Regional Commercial Sales Account Manager