FlexIT Consulting GmbH

Counselor

• Ensure stable, secure, and uninterrupted operation of Microsoft 365 services
• Continuously advance the M365 platform, taking adjacent technologies into account: in particular Microsoft Teams, Entra ID, Exchange Online, and hybrid operating models
• Coordinate technical, organizational, and security-related requirements around the M365 service
• Work closely with internal business units and IT stakeholders
• Manage external service providers and coordinate interfaces
• Responsible for governance, lifecycle, compliance, and user adoption topics
• Provide technical leadership for the operational tasks of a four-person team (without disciplinary management responsibility)

Inhouse Consultant, Microsoft 365

IT Support

• Administration, Wartung und Weiterentwicklung der unternehmensweiten IT-Infrastruktur
• Betreuung und Optimierung zentraler Systeme, u. a. Identitätsmanagement (Active Directory / Azure AD) sowie Microsoft 365 (z. B. Exchange Online, Endpoint Manager)
• Betrieb und Pflege des ERP-Systems (Aareon Wodis Sigma / Wodis Yuneo) aus der Wohnungswirtschaft sowie Unterstützung rund um dessen Einsatz
• Sicherstellung von Backup- und Recovery-Prozessen (mit Veeam)
• Verwaltung der Virtualisierungsumgebung (VMware) sowie der Endpoint-Security-Lösung (WithSecure) und Telefonanlage (Swyx)
• Planung, Umsetzung und Überwachung von IT-Sicherheitsmaßnahmen mit Schwerpunkt Identitäten, Endgeräte und Netzwerk
• Anwendersupport (Helpdesk, Troubleshooting) sowie Beschaffung, Installation und Verwaltung von Hard- und Software
• Mitwirkung/Leitung interner IT-Projekte inklusive Abstimmung mit externen Partnern sowie Dokumentation und Weiterentwicklung interner IT-Prozesse

IT Administrator – M365, VMware

QA Automation Engineer

• Design, build, and maintain infrastructure automation solutions across hybrid environments
• Develop and manage Infrastructure as Code (IaC) using tools such as Terraform, Ansible, or PowerShell
• Integrate automation into CI/CD pipelines to improve efficiency, reliability, and scalability
• Collaborate with infrastructure, DevOps, platform, application, and security teams
• Contribute to automation standards, documentation, and governance

Infrastructure Automation Engineer

Manager

• Manage managed service contracts with respect to service quality, cost-effectiveness and customer satisfaction
• Communicate with clients, internal departments and service providers — ensure all stakeholders are well informed
• Support escalations, major incidents and service transitions
• Contribute to the development of service processes, ITSM standards and tools
• Document, analyze and maintain service activities in ticketing systems
• Participate in internal projects — e.g., to improve processes and interfaces

IT Service Manager

Infrastructure Automation Engineer – m, f, x

• Management of managed services contracts with regard to service quality, cost-effectiveness and customer satisfaction
• Communication with customers, internal departments and service providers — you ensure all stakeholders are well informed
• Support in escalations, major incidents and service transitions
• Contribution to the further development of service processes, ITSM standards and tools
• Documentation, analysis and maintenance of service activities in ticketing systems
• Participation in internal projects — e.g., to improve processes and interfaces

IT Service Manager – m/f/d

• Central point of contact for IT-related enquiries
• Receiving, prioritizing and providing first-line resolution of incidents in first-level support
• Supporting second-level support with more advanced technical issues
• Performing IMAC tasks, e.g. installation and configuration of new devices
• Handling, documenting and following up on incident reports
• Maintaining IT assets in use and performing minor administrative tasks
• Escalating and handing over more complex cases to higher support levels

IT Support Mitarbeiter, Dortmund, Düsseldorf

Administration

• Planning, design and deployment of high‑performance network environments (switching, routing, LAN, WLAN, VPN)
• Design, setup and operation of modern next‑gen firewalls (e.g., Sophos XGS)
• Implementation of security standards such as hardening, Zero Trust, port security, NAC and RBAC
• Administration of heterogeneous Windows and Linux server landscapes, Active Directory and virtualization
• Planning, site survey and operation of professional WLAN infrastructures (e.g., ARUBA Central)
• Proactive monitoring as well as analysis and remediation of complex network and infrastructure incidents (2nd/3rd level)
• Preparation of clear system and project documentation and structured handovers to ongoing IT operations
• Close coordination with project management and sales; technical consulting for customers

IT Network Administrator, m/f/d

• Support, coordinate, and execute local IT projects according to established standards
• Handle 1st and 2nd level support tasks: respond to calls, create tickets, coordinate with internal departments and external service partners
• Monitor, document, and follow up on incidents and service requests, ensuring timely escalation and resolution
• Contribute to system enhancements, release planning, documentation, testing, and business continuity/disaster recovery efforts
• Maintain active communication with team members across different office locations
• Provide occasional support outside standard working hours (early/late shifts, weekends, local public holidays) when required