People Ops Manager
Flex
full-time
Posted on:
Location Type: Remote
Location: California • Florida • United States
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About the role
- Own and improve core people operations processes across the employee lifecycle, from onboarding through offboarding
- Track and report on key people metrics, including review completion, headcount movements, onboarding progress, and other operational indicators
- Design, launch, and refine performance review cycles, calibration processes, and supporting documentation
- Administer and improve people systems, documentation, and workflows across HRIS, payroll, benefits, and employee records
- Help ensure people processes are compliant, well-documented, and scalable across states, teams, and growth stages
- Own employment documentation, policy administration, and coordination with legal or external partners as needed
- Support compensation and promotion cycle logistics, including tracking, documentation, and process coordination
- Partner with managers on employee relations issues, performance follow-up, and organizational changes
- Identify gaps in current people operations workflows and implement simple systems that improve consistency and execution
Requirements
- 5–8+ years of experience in people operations, HR operations, or a people generalist role in a high-growth startup or scale-up
- Strong experience building and running performance review processes and manager-facing people workflows
- Hands-on systems thinker who enjoys building from scratch and improving workflows
- Proven ability to introduce structure in fast-moving environments without overcomplicating processes
- Solid understanding of employee lifecycle operations, compliance fundamentals, and people documentation best practices
- Highly organized and detail-oriented, with strong operational judgment and follow-through
- Comfortable handling sensitive employee situations with discretion, sound judgment, and professionalism.
Benefits
- True ownership — Small teams, high trust, real accountability.
- Founder-level exposure — Direct access to leadership, customers, and investors.
- Real upside — Meaningful equity if you help build something big.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
people operationsHR operationsperformance review processesemployee lifecycle operationscompliance fundamentalspeople documentation best practicesworkflow improvementdata trackingprocess coordinationpolicy administration
Soft Skills
organizational skillsdetail-orientedoperational judgmentdiscretionsound judgmentprofessionalismsystems thinkingproblem-solvingcommunicationcollaboration