Administrative Operations Assistant
Flatgigs
full-time
Posted on:
Location Type: Hybrid
Location: Dubai • United Arab Emirates
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About the role
- Manage and process global citizenship program files end-to-end
- Review, organise, and track documentation including passports, IDs, and application forms
- Maintain accurate case records and monitor submission timelines
- Follow up with clients to collect missing or incomplete documents
- Ensure compliance with program requirements and internal quality standards
- Handle DEWA processing and related utility administration
- Liaise with Shiny for licensing documentation and regulatory approvals
- Manage government-related paperwork and coordinate submissions
- Maintain organised physical and digital filing systems
- Provide general office coordination and administrative support
- Support senior team members with document preparation and compliance tracking
Requirements
- 1–2 years of experience in citizenship, immigration, or documentation-heavy administrative roles
- Proven ability to handle sensitive and confidential documentation with discretion
- Highly detail-oriented with a structured, process-driven working style
- Strong organisational and time management skills
- Reliable and committed to a full-time, office-based schedule
- Good written and verbal communication skills in English; Arabic is an advantage
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
detail-orientedorganisational skillstime managementcommunication skillsdiscretion