Flagright

Business Development Rep

• Lead, coach, and develop a distributed team of 4 BDRs across multiple regions, with day-to-day accountability for activity, conversion, and pipeline targets
• Scale the team: own hiring end-to-end, from profile definition and sourcing through interviewing, onboarding, and ramp
• Support the outbound playbook — ICP and account segmentation, multi-channel sequences, messaging by persona and region, and qualification standards
• Design territory and vertical coverage so a global team operates as one coordinated engine, not silos
• Run forecasting and reporting on pipeline generation; present performance and insights directly to founders
• Partner closely with Sales and Marketing to align on handoffs, SLAs, campaign follow-up, and feedback loops from the front line to product and positioning
• Set the bar on culture: instill the habits, standards, and energy of a high-performing outbound team from day one

Founding Business Development Manager

Implementation Specialist

• Own the execution of complex, enterprise implementations end to end.
• Work with the customer to understand their environment, use cases, and compliance requirements, and translate them into a clear implementation plan and configuration that meets their needs.
• Guide customers through technical integration with the Flagright platform, including API integration, data migration, backfills, and validation, and ensure their setup is production-ready.
• Run the project end to end: build and maintain the project plan, own the critical path and timeline, coordinate workstreams across the customer, engineering, and product, track dependencies and risks, and keep the delivery on schedule.
• Map and manage the stakeholders on both sides of a delivery, from the customer's project sponsors and technical teams to internal engineering and product. Keep everyone aligned, set clear expectations, and drive decisions across groups with competing priorities.
• Plan and run dry runs and cutovers. Take a launch from “the configuration is ready” to “it works in production for this customer.”
• Train customer teams on the platform and produce the documentation and runbooks that let them operate confidently and independently after launch.
• Stay engaged through the post go-live period, resolving issues quickly and ensuring the deployment is stable before transitioning the customer into ongoing operations.
• Identify risks early, manage issues to resolution, and escalate proactively so problems are surfaced and solved before they affect the customer.

Founding Business Development Manager

Implementation Manager