Fix Supply

Sales

• Supervise existing sales team in the territory and provide day-to-day guidance on the execution of the Sales Playbook.
• Grow the team of Outside Sales Representatives in the territory through additional hiring and coaching.
• Work with Fix Supply leadership to refine the existing Sales Playbook to the specifics of the territory i.e. who to sell to, what to sell, when to sell, how to sell.
• Gather local market intelligence from customers, competitors, industry and communicate insights and adjust Sales Playbook as necessary.
• Visit customer locations and conduct customer discovery on warm customer leads that have been identified by our Fix Supply Inside Sales & Marketing teams.
• Follow-up on any inbound sales leads.
• Independently identify, research, and outreach to potential new customer leads and establish a relationship.
• Build and execute a repeatable outbound lead-generation process.
• Answer questions, deliver pitches, and demonstrate features as part of continuous Business Development.
• Build and maintain strong long-term relationships with key customers.
• Serve as the primary point of contact for key customer requests and collaborate with other functional teams to route the customer requests to the right place.
• Own customer success and continuously look for opportunities to deliver additional value to customer accounts.
• Understand customer dynamics to negotiate and structure competitive pricing, terms, and delivery in a way that supports closing sales.
• Achieve sales quotas and have a solid grasp of sales funnel to support sales forecasting efforts.
• Work closely with inside sales reps, customer service, purchasing, and operations teams to ensure smooth order fulfillment.
• Coordinate with marketing & product teams to align on branding, messaging and product offering.

Sales Manager

Account Executive

• Prospecting and Lead Generation
• Independently identify, research, and outreach to potential new customer leads and establish a relationship.
• Build and execute a repeatable outbound lead-generation process.
• Visit customer locations and conduct customer discovery on customer leads that have been developed by our Inside Sales & Marketing teams.
• Follow-up on any inbound sales leads.
• Answer questions, deliver pitches, and demonstrate features as part of continuous Business Development.
• Gather market intelligence from customers, competitors, industry and communicate insights and adjust sales process as necessary.
• Account Management
• Build and maintain long-term relationships with customers.
• Serve as the primary point of contact for all customer requests and collaborate with other functional teams to route the customer requests to the right place.
• Own customer success and continuously look for opportunities to deliver additional value to customer accounts.
• Sales Execution
• Understand customer dynamics to negotiate and structure competitive pricing, terms, and delivery in a way that supports closing sales.
• Achieve sales quotas and have a solid grasp of sales funnel to support sales forecasting efforts.
• Cross-Functional Collaboration
• Work closely with inside sales reps, customer service, purchasing, and operations teams to ensure smooth order fulfillment.
• Coordinate with marketing & product teams to align on branding, messaging and product offering.