Solution Architect, Networking
Fivetran
full-time
Posted on:
Location Type: Remote
Location: India
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About the role
- Respond to and own customer requests for networking and authentication assistance
- Design secure network architectures that enable Fivetran to connect to customer data sources across cloud and on-premise environments
- Lead customer discussions focused on connectivity requirements, authentication models, security constraints, compliances issues and network topology
- Guide customers through the setup of required networking and authentication resources, including:
- Private cloud links (AWS PrivateLink, GCP Private Service Connect, Azure Private Endpoints)
- Site-to-site and client VPN architectures
- SSH-based tunneling solutions (forward and reverse)
- Proxy agent and hybrid deployment patterns
- Troubleshoot complex networking, connectivity, and security issues impacting data pipelines
- Validate proposed architectures against customer security, compliance, and operational requirements
- Produce clear architecture diagrams, implementation guides, and customer-facing documentation
- Work in partnership with Support and Customer Success to ensure smooth handoffs and customer outcomes
- Identify recurring customer challenges and provide feedback to Product and Engineering on connectivity-related gaps and opportunities.
Requirements
- 3+ years of experience in a customer-facing technical role (Solution Architect, Network Architect, Systems Engineer, or similar)
- Strong hands-on experience designing and implementing secure network architectures
- Deep knowledge of cloud networking in AWS and GCP or Azure
- Experience with private connectivity solutions (PrivateLink, PSC, VPC/VNet peering)
- Strong understanding of VPN technologies, SSH tunneling patterns, and secure authentication mechanisms
- Experience working with credentials, keys, certificates, and access control models
- Linux/Unix experience and comfort troubleshooting at the OS and network level
- Familiarity with security concepts such as network isolation, least privilege, and defense in depth
- Ability to clearly explain complex networking concepts to both technical and non-technical audiences
- Strong problem-solving skills and a customer-first mindset.
Benefits
- 100% employer-paid medical insurance*
- Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
- RSU stock grants*
- Professional development and training opportunities
- Company virtual happy hours, free food, and fun team-building activities
- Monthly cell phone stipend
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
network architecture designcloud networkingVPN technologiesSSH tunnelingprivate connectivity solutionsLinuxUnixauthentication mechanismsnetwork troubleshootingsecurity compliance
Soft Skills
problem-solvingcustomer-first mindsetcommunicationtechnical explanationcollaboration