Fitch Group, Inc.

Delivery Practice Owner, Associate Director

Fitch Group, Inc.

full-time

Posted on:

Location Type: Hybrid

Location: Toronto • Canada

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Salary

💰 CA$120,000 - CA$160,000 per year

Job Level

Senior

About the role

  • Enable delivery outcomes for your squad, ensuring predictable execution and high-quality delivery.
  • Ensure the definition of ready/done and release criteria are consistently applied.
  • Maintain squad-level accountability, modeling best practices within your assigned squad.
  • Ensure the squad meets delivery commitments, drive predictability, throughput, and quality metrics.
  • Facilitate strategic decisions and trade-offs with colleagues and senior leadership.
  • Create transparency in delivery health; provide honest assessments and escalate risks with options and solutions.
  • Mentor Delivery Owners through coaching and Agile leadership.
  • Drive adoption of AI-enabled delivery practices; mentor Delivery Owners on AI tool utilization.
  • Identify and pilot new AI capabilities (e.g., AI-assisted planning, automated status updates, intelligent dependency mapping); share learnings with the Agile Delivery Center of Excellence.
  • Champion AI literacy and responsible AI use within delivery management.
  • Contribute to delivery practice evolution by sharing innovations and lessons learned.

Requirements

  • You hold a bachelor’s degree in business, Technology, or a related field, or have equivalent experience.
  • You have 6–8 years in Agile delivery, including 3+ years as a Delivery Owner or Scrum Master, with a proven track record delivering complex initiatives with measurable outcomes.
  • You maintain Certified Scrum Master (CSM) and Certified Scrum Professional (CSP) or equivalent certifications.
  • You demonstrate strong executive communication, stakeholder management, and experience mentoring delivery practitioners.
  • You are proficient with delivery tools (e.g., Jira, Confluence).
Benefits
  • Hybrid Work Environment: 3 days a week in office required.
  • A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity.
  • Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals.
  • Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing.
  • Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively.
  • Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe.
  • Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Agile deliveryAI-enabled delivery practicesAI-assisted planningautomated status updatesintelligent dependency mappingdelivery metricsdelivery commitmentscoachingmentoringcomplex initiatives
Soft skills
executive communicationstakeholder managementmentoringfacilitationtransparencyrisk assessmentstrategic decision-makingaccountabilityinnovation sharingteam leadership
Certifications
Certified Scrum Master (CSM)Certified Scrum Professional (CSP)