Fitch Group, Inc.

Delivery Practice Owner – Associate Director

Fitch Group, Inc.

full-time

Posted on:

Location Type: Office

Location: Toronto • 🇨🇦 Canada

Visit company website
✨ AI Apply
Apply

Job Level

Senior

About the role

  • Enable delivery outcomes for your squad ensure predictable execution and high-quality delivery
  • Ensure definition of ready/done and release criteria are consistently applied
  • Maintain squad-level accountability, modeling best practices within your assigned squad
  • Ensure squad meets delivery commitments; drive predictability, throughput, and quality metrics
  • Facilitate strategic decisions and trade-offs with colleagues and senior leadership
  • Create transparency in delivery health; provide honest assessments and escalate risks with options and solutions
  • Mentor Delivery Owners through coaching and Agile leadership
  • Drive adoption of AI-enabled delivery practices; mentor other Delivery Owners on AI tool utilization
  • Identify and pilot new AI capabilities; share learnings with the Agile Delivery Center of Excellence
  • Champion AI literacy and responsible AI use within delivery management
  • Share learnings with peers and contribute to delivery practice evolution
  • Enable squad-level delivery rituals, escalation protocols, and forums rooted in Agile principles
  • Drive evidence-based planning and forecasting at a squad level
  • Keep roadmaps, backlogs, capacity plans, and forecasts synchronized and actionable
  • Lead retrospectives that identify systemic improvements; drive cross-squad improvement initiatives
  • Model accountability by owning delivery outcomes and transparently communicating status and risks
  • Coach squad members on flow, predictability, and metrics; leverage modern practices to accelerate delivery
  • Foster a culture of experimentation and continuous improvement
  • Lead initiatives within the Agile Delivery Center of Excellence
  • Develop delivery standards, playbooks, and best practices
  • Share innovations across the organization
  • Contribute to training programs and capability-building initiatives

Requirements

  • Bachelor's degree in Business, Technology, or related field; or equivalent experience
  • 6-8 years in Agile delivery, with 3+ years as Delivery Owner or Scrum Master
  • Certified Scrum Master (CSM) and Certified Scrum Professional (CSP) or equivalent
  • Proven track record delivering complex initiatives with measurable outcomes
  • Demonstrated experience mentoring delivery practitioners
  • Strong executive communication and stakeholder management skills
Benefits
  • Direct impact: Enable delivery outcomes for complex, high-visibility initiatives
  • Modern practices: Drive Agile-based delivery management evolution, including AI-enabled workflows grounded in Agile principles
  • Collaborative environment: Partner with Tribe Leads, Technical Owners, Product, Engineering, Data, Finance, and Business sponsors
  • Community engagement: Lead initiatives in the Delivery Center of Excellence and Communities of Practice through coaching and mentorship
  • Growth and development: Leadership exposure, people leadership opportunities, and ability to develop practitioners

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Agile deliveryAI-enabled delivery practicesevidence-based planningforecastingdelivery metricsdelivery standardsplaybookscontinuous improvementmentoringcoaching
Soft skills
accountabilitycommunicationstakeholder managementstrategic decision-makingtransparencyrisk assessmentcollaborationfacilitationleadershipculture of experimentation
Certifications
Certified Scrum Master (CSM)Certified Scrum Professional (CSP)