FIT Technologies

Support Engineer

• Build and maintain relationships with clients and other team members.
• Install, maintain, and repair desktop hardware, network equipment and PC peripherals.
• Maintain daily service calls and meet requested SLA time frames based on client expectations.
• Participate in equipment liquidations.
• Perform routine maintenance following company and client standards.
• Perform software/hardware upgrades.
• Provide detailed progress updates in a timely and accurate manner.
• Work to ensure physical cabling infrastructure meets desired standards.

Technical Support Services Technician I