Fish & Richardson P.C.

General

• Review legal documents and litigation correspondence to accurately calculate and record docket dates
• Enter all deadlines for firm litigation matters into Milana
• Provide proactive support to litigation teams
• Quality review of work product and respond to inquiries regarding docketed events
• Prepare and distribute docket reports to case teams
• Assist with research regarding court rules and maintain efficient processes

Litigation Docketing Specialist

General Counsel

• Manage all conflicts searching, conflicts identification, and the resolution of potential ethical, business, and subject matter conflicts
• Carry out managerial responsibilities in accordance with the firm’s policies and procedures
• Responsibilities include interviewing, hiring, and training new conflicts staff
• Monitoring, planning, assigning, and directing work of conflicts staff
• Appraising performance and handling personnel-related issues
• Serve as a positive role model and mentor
• Develop, recommend, and implement new business and lateral intake and conflicts checking processes
• Work extensively with appropriate firm management including the General Counsel and the Intake Committee
• Manage the ongoing maintenance of the conflicts data to ensure its integrity
• Prepare for, host, and memorialize the discussions and decisions of the Intake Committee conference calls
• Provide orientation and training of new attorneys and professional staff regarding new business conflicts and lateral hire procedures

Conflicts Manager

Administrative Assistant

• Assume responsibility for daily IP administrative workflows and tasks, ensuring seamless practice continuity
• Serve as a liaison between the PGL (Practice Group Leader) and the firm's practice systems, legal staff, and select administrative departments on multiple projects and programs
• Work within internal processes to partner with other firm departments to help accomplish goals
• Represent the practice group to internal and external clients in a professional and polished manner at all times
• Take initiative to ensure that internal and external clients are served efficiently and effectively
• Handle all travel arrangements and resolve travel disruptions effectively
• Organize, manage, and maintain meeting and event invitations
• Schedule visiting offices and conference rooms and maintain records
• Process expense reimbursements, incoming and outgoing correspondence, telephone and email inquiries, and ensure that all are handled appropriately and in a timely manner
• Assist with the monthly client billing cycle, including reviewing, editing, and processing proformas (pre-bills) in accordance with firm policies and specific client billing guidelines
• Prepare reports and compile data for inclusion in reports and presentations, perform research and prepare information for special projects as assigned
• Develop and maintain a system to track deadlines, projects, time commitments, and the completion of tasks
• Ensure that various administrative tasks are completed in an effective and efficient manner, including reviewing email, drafting correspondence, screening telephone calls, and maintaining executive and historical files
• Prioritize multiple projects simultaneously, anticipating the PGL's responsibilities, and following through on issues in a timely manner
• Perform advanced and confidential administrative duties that may require varying degrees of skill and familiarity with legal matters and firm policies and procedures
• Add value through understanding the work processes and resources, structure, and business of the firm and practice group

Patent Operations Administrative Assistant

Communications

• Support collaboration and knowledge-sharing across the firm by project managing, drafting, proofreading, formatting, and producing high-quality digital newsletters.
• Coordinate with colleagues across the firm to gather and refine content.
• Review performance and recommend optimizations to both content and process based on feedback and analytics.
• Coordinate firm-wide communications by gathering information, drafting, proofreading, and producing announcements via email, intranet, and town hall/meeting presentations, in alignment with the firm’s visual and writing brand standards.
• Schedule and coordinate firm-wide meetings as needed.
• Optimize intranet by regularly posting events and announcements, updating content and documents, coordinating with practice groups and departments to ensure accuracy, and testing functionality and new features.
• Assist in maintaining editorial calendar and coordinating messaging schedules.
• Manage and support a wide range of digital communications, including building, proofreading, publishing, optimizing, and/or tracking performance of marketing content on the firm’s website, social media, email channels, and third-party platforms, such as legal directories, event sites, and media outlets.
• Coordinate the editorial production cycle by liaising with content writers and approvers, managing the editorial calendar, targeting content, optimizing by channel, providing quality review, responding to user feedback, and reviewing and communicating delivery success and results.
• Assist in maintaining and optimizing the firm’s website by testing new features and logging bugs and potential enhancements.
• Serve as a super user of the team’s project management tool. Maintain excellent knowledge of team processes for both internal and external communications and advise on how to leverage the PM tool to coordinate and achieve the team’s goals.
• Support on data management and reporting within the tool.
• Monitor key personnel updates across the firm and communicate to team members when marketing material updates are required.
• Manage contact data in the firm’s email client to improve integrity and support email deliverability.

Litigation Docketing Specialist

Conflicts Manager

Patent Operations Administrative Assistant

Digital & Internal Communications Coordinator