
IT Manager
Fiserv
full-time
Posted on:
Location Type: Hybrid
Location: New York • United States
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About the role
- Innovate and enhance IT solutions
- Act as a production support/analyst for applications
- Ensure compliance with incident management and service delivery processes
- Collaborate with teams to manage application performance
Requirements
- 3+ years total engineering, production support and administration or similar experience
- Knowledge of Apache, Tomcat, FTP, SFTP, SAMBA, NFS, Boot FS
- Hands on scripting experience using shell, perl, powershell, python scripting languages for automation purposes
- Good understanding of ITIL concepts
- ITIL certification is preferable
- Experience in working on service delivery process including Incident Management, Problem Management and Change Management
- Good understanding of Capacity Management
- Basic understanding of Release Management
- Solid experience as application production support Engineer in a 24x7 uptime environment
- Strong understanding of different operating systems like RedHat Linux, AIX, Solaris, SUSE Linux, Windows
- Understanding of various types of schedulers like UNIX crontab, control-M, Autosys, Windows task scheduler
- Strong working knowledge on one or more of SQL, MySQL, Oracle, MongoDB, MariaDB databases
- Good understanding of certificate renewals/installation and certificate management tools (E.g. Venafi)
- Experience with log parsing technologies like Splunk
- Experience with tools like Dynatrace
- Basic knowledge of PCF, Kubernetes
- Must currently possess valid and unrestricted U.S. work authorization
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
scriptingshellperlpowershellpythonSQLMySQLOracleMongoDBMariaDB
Soft Skills
collaborationproblem managementincident managementchange managementcapacity managementservice delivery
Certifications
ITIL certification