Fiserv

IT Manager

Fiserv

full-time

Posted on:

Location Type: Hybrid

Location: New YorkUnited States

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About the role

  • Innovate and enhance IT solutions
  • Act as a production support/analyst for applications
  • Ensure compliance with incident management and service delivery processes
  • Collaborate with teams to manage application performance

Requirements

  • 3+ years total engineering, production support and administration or similar experience
  • Knowledge of Apache, Tomcat, FTP, SFTP, SAMBA, NFS, Boot FS
  • Hands on scripting experience using shell, perl, powershell, python scripting languages for automation purposes
  • Good understanding of ITIL concepts
  • ITIL certification is preferable
  • Experience in working on service delivery process including Incident Management, Problem Management and Change Management
  • Good understanding of Capacity Management
  • Basic understanding of Release Management
  • Solid experience as application production support Engineer in a 24x7 uptime environment
  • Strong understanding of different operating systems like RedHat Linux, AIX, Solaris, SUSE Linux, Windows
  • Understanding of various types of schedulers like UNIX crontab, control-M, Autosys, Windows task scheduler
  • Strong working knowledge on one or more of SQL, MySQL, Oracle, MongoDB, MariaDB databases
  • Good understanding of certificate renewals/installation and certificate management tools (E.g. Venafi)
  • Experience with log parsing technologies like Splunk
  • Experience with tools like Dynatrace
  • Basic knowledge of PCF, Kubernetes
  • Must currently possess valid and unrestricted U.S. work authorization
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
scriptingshellperlpowershellpythonSQLMySQLOracleMongoDBMariaDB
Soft Skills
collaborationproblem managementincident managementchange managementcapacity managementservice delivery
Certifications
ITIL certification