Fiserv

Director of Business Information Delivery

Fiserv

full-time

Posted on:

Location Type: Hybrid

Location: HagerstownMarylandUnited States

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Salary

💰 $111,000 - $157,000 per year

Job Level

About the role

  • Lead the design, development, and support of business data applications supporting Merchant Services portfolios, including web-based data products and reporting platforms.
  • Manage application development, release management, incident management, problem management, and change management for business data solutions.
  • Oversee performance management and capacity management for assigned applications to maintain stability, scalability, and service-level commitments.
  • Direct vulnerability management activities across the unit’s infrastructure and applications, ensuring remediation is implemented and tracked.
  • Develop, implement, and optimize high-quality database solutions, including stored procedures and functions using Transact-SQL (T-SQL) on Microsoft SQL Server.
  • Build, maintain, and enhance extract, transform, and load (ETL) processes using SQL Server Integration Services (SSIS) and robust data models to support reporting and analytics.
  • Review and interpret ongoing business reporting requirements, research required data, and build appropriate, timely, and accurate reporting deliverables.
  • Analyze existing SQL queries and data processes to identify and implement performance improvements and efficiencies.
  • Develop procedures and scripts for data migration and integration between systems while maintaining data quality and controls.
  • Lead cross-functional Agile product development efforts, partnering with business and technology teams to prioritize work, define scope, and deliver capabilities with speed and quality.
  • Define and refine engineering processes and practices, including version control, build pipelines, automated testing, and code reviews to drive engineering excellence.
  • Build, motivate, and develop a high-performing team focused on delivering client-centric solutions and measurable outcomes.

Requirements

  • 8+ years of experience leading software or data engineering teams delivering database, reporting, or analytics solutions in financial services, payments, or a similar environment.
  • 8+ years of experience designing and developing database solutions using Microsoft SQL Server, T-SQL, data models, and complex stored procedures in a production setting.
  • 6+ years of experience designing, building, and supporting ETL processes using SQL Server Integration Services (SSIS) or comparable tools to move and transform data across systems.
  • 6+ years of experience with full-stack or back-end software development concepts, including data structures, resilient services, and cloud-based deployment and scaling practices.
  • 6+ years of experience managing and developing teams, including setting goals, coaching associates, and building collaborative, results-focused cultures.
  • Demonstrated experience implementing and improving engineering practices such as version control, continuous integration and delivery pipelines, automated testing, and structured code reviews.
  • Bachelor’s degree or higher in a science, technology, engineering, or mathematics (STEM) field, or equivalent combination of education, related experience and/or military experience.
Benefits
  • Fuel Your Life program to support your physical, financial, social, and emotional well-being.
  • Paid holidays and generous time away policies.
  • No-cost mental health support through Employee Assistance Programs.
  • Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
  • Eight Employee Resource Groups to foster a collaborative culture and expand your network.
  • Unparalleled professional growth with training, development, and internal mobility opportunities.
  • Medical, dental, vision, life, and disability insurance options available from day one.
  • Retirement planning and discounted shares with the Employee Stock Purchase Plan.
  • Tuition assistance and reimbursement program.
  • Paid parental, caregiver, and military leave.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Transact-SQL (T-SQL)Microsoft SQL ServerSQL Server Integration Services (SSIS)ETL processesdata migrationdata integrationdatabase solutionsreporting solutionsanalytics solutionsperformance improvements
Soft Skills
leadershipteam developmentcollaborationcoachinggoal settingclient-centric solutionsresults-focused culturecommunicationproblem managementchange management
Certifications
Bachelor’s degree in STEM field