Risk

• Define and execute the fraud risk strategy for value‑added products, including closed‑loop gift cards, ensuring alignment with business objectives and customer experience.
• Partner with Engineering and Data Science to design, validate, and scale fraud detection models, decision engines, automation, and monitoring systems.
• Collaborate with Product and Commercial teams to embed fraud mitigation into product roadmaps and client implementations, supporting go‑to‑market and commercialization.
• Lead fraud operations oversight: investigations, case management, chargeback/return controls, refund abuse prevention, and fraud P&L governance.
• Drive automation and GenAI initiatives to reduce manual review volumes, lower operating expense, and improve throughput and accuracy.
• Act as an external subject matter expert with clients and industry partners to advise on fraud posture, incident response, and best practices.
• Ensure fraud programs meet regulatory, compliance, and audit requirements (e.g., PCI DSS, NACHA, OFAC/AML considerations).
• Build, mentor, and scale a high‑performing fraud risk team and establish KPIs, SLAs, and continuous improvement practices.

Director, Fraud Risk Management

Product Governance Consultant

Senior Business Control Specialist – QC Risk Governance

IT Risk Manager

Technology Risk Oversight Manager

Market Risk Stress Testing Specialist