FIS

Business Systems Specialist – Retirement Professional Services

FIS

full-time

Posted on:

Location Type: Hybrid

Location: Jacksonville • Florida • Ohio • United States

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Tech Stack

SQL

About the role

  • Conduct detailed business analysis to understand business goals, objectives, and operational needs
  • Elicit, analyze, document, and validate business and functional requirements using standard BA methodologies (BRDs, FRDs, use cases, process flows, data mappings)
  • Analyze and document current-state and future-state business processes, identifying gaps, risks, and improvement opportunities
  • Translate business needs into clear functional, technical, and data requirements to support solution design
  • Collaborate closely with business stakeholders, product owners, developers, and QA teams throughout the project lifecycle
  • Support impact analysis, cost-benefit analysis, and feasibility assessments for proposed solutions
  • Perform data analysis and reconciliation to support root-cause analysis and issue resolution
  • Support testing activities including UAT planning, test case review, defect triage, and validation of delivered functionality
  • Provide ongoing support for production issues and continuous process improvement initiatives
  • Coach and support junior business analysts as required
  • Work independently while managing multiple priorities and contributing effectively within cross-functional teams

Requirements

  • Strong analytical and problem-solving skills, with the ability to decompose complex business problems into structured requirements
  • Proven experience translating business needs into functional and data requirements
  • Solid understanding of end-to-end system and data flows
  • Advanced SQL proficiency, including: Writing complex joins and subqueries, Performing data validation and reconciliation queries, & Analyzing large datasets for root-cause analysis
  • Excellent verbal and written communication skills, with the ability to communicate effectively with both technical and non-technical audiences
  • Strong organizational skills with the ability to manage multiple priorities and deadlines
Benefits
  • A voice in the future of fintech
  • Always-on learning and development
  • Collaborative work environment
  • Opportunities to give back
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business analysisfunctional requirementsdata requirementsSQLdata validationdata reconciliationroot-cause analysisprocess flowsBRDsFRDs
Soft Skills
analytical skillsproblem-solving skillscommunication skillsorganizational skillscollaborationcoachingindependencemulti-taskingstakeholder engagementcross-functional teamwork