FIRST

Collections Specialist

FIRST

full-time

Posted on:

Location: 🇺🇸 United States

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Salary

💰 $50,838 - $56,544 per year

Job Level

Mid-LevelSenior

Tech Stack

ERP

About the role

  • Monitor and manage the accounts receivable portfolio to ensure timely collection of outstanding balances
  • Additionally, you will: Communicate professionally and effectively with school district contacts, donors, and partners regarding account balances, payment status, and financial documentation
  • Research and resolve discrepancies, billing issues, and unapplied payments in collaboration with internal teams
  • Maintain accurate records of collection activities and payment commitments in NetSuite and Salesforce
  • Generate aging reports, track KPIs, and escalate delinquent accounts as appropriate
  • Reconcile customer accounts and support month-end closing procedures
  • Collaborate with the finance team on process improvements and compliance with internal controls

Requirements

  • HS diploma or GED and generally 3 years of directly related experience
  • Advanced skills in Microsoft Excel (including VLOOKUPs and Pivot Tables), Outlook, and the Microsoft 365 suite.
  • Proficient in ERP/CRM systems (NetSuite and Salesforce preferred).
  • High attention to detail, accuracy, and confidentiality.
  • Exceptional collaboration skills.
  • Excellent written and verbal communication skills.
  • Familiarity with school district procurement and financial policies is highly preferred.
  • Flexibility to travel 5 - 10%.
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