First Entertainment Credit Union

Director, Fraud & Investigations

First Entertainment Credit Union

full-time

Posted on:

Location Type: Hybrid

Location: Hollywood • California • United States

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Salary

💰 $155,000 - $180,000 per year

Job Level

Lead

About the role

  • Develop and implement scalable financial crime prevention strategy and framework, ensuring alignment with company SOPs, regulatory requirements and industry best practices.
  • Align fraud activities with the company’s risk taxonomy, appetite, and KRIs. Participate in RCSAs and scenario analyses to ensure control ownership.
  • Ensure compliance to AML/CTF, KYC, and Sanctions regulations. Lead internal/external audit efforts and manage remediation for identified gaps.
  • Drive the adoption of fraud detection tools and analytics; manage 3rd party vendor relationships for investigations and transaction monitoring.
  • Partner with ERM to define and maintain the CU’s financial crime risk appetite, policies, and standards in line with regulatory obligations.
  • Lead fraud monitoring, alert reviews, and investigations across customer, employee, and vendor channels.
  • Coordinate with Legal, Compliance, People & Culture, IT, and law enforcement. Ensure all events are escalated according to regulatory and ERM expectations.
  • Serve as the primary control owner for fraud incidents, conducting root-cause analysis and implementing corrective action plans.
  • Balance fraud loss mitigation with operational efficiency and customer/member experience.
  • Serve as the main contact for internal audits and external regulatory examinations with audit-ready documentation, proactively addressing findings, and institutionalizing corrective actions.
  • Build and mentor a high-performing fraud & investigations team, fostering a culture of accountability and compliance.
  • Prepare comprehensive analysis, Board reports, first-line fraud metrics and trend analyses provide clear, business-focused insights.
  • Act as a liaison between internal stakeholders and external partners (law enforcements and financial intelligence units), optimizing our suite of tools and technologies to protect the Credit Union’s assets and reputation.
  • Embed a risk-aware, accountable culture within operations and the broader organization by implementing robust fraud prevention and escalation trainings and guidance.

Requirements

  • Bachelor’s degree in Finance, Business, Criminal Justice, or related field required. Advanced degree (MBA/JD) preferred.
  • 10+years of related experience in a full-service financial institution with 5 years of experience in a leadership role required.
  • At least 7+ years of experience in financial crime, fraud prevention or compliance within the financial services industry is required.
  • CFE (Certified Fraud Examiner), or similar credentials strongly preferred.
  • Working knowledge in fraud detection systems, transaction monitoring tools, and case management platforms.
  • Strong knowledge of risk assessment methodologies and financial crime typologies.
  • Strong knowledge of BSA/AML, OFAC, and USA PATRIOT Act, Reg E and Reg Z required.
  • Thoroughknowledgeofregulationsapplicabletoessentialresponsibilities.
  • Stellar verbal and written communication skills to convey information effectively.
  • AdvancedproficiencywithMicrosoftOfficeapplicationssuchasExcel,Access,Word,PowerPoint,and Outlook.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
fraud preventionfinancial crimerisk assessment methodologiesroot-cause analysistransaction monitoringcase managementdata analysiscomplianceaudit managementfinancial crime typologies
Soft skills
leadershipcommunicationmentoringaccountabilitycollaborationproblem-solvinganalytical thinkingstrategic planningreportingtraining
Certifications
CFECertified Fraud ExaminerMBAJD