Senior Helpdesk Engineer – MSP
RemotePro.ph
AzureCloudVoIP
Salary
💰 ₱60,000 - ₱80,000 per month
Job Level
Mid-LevelSenior
Tech Stack
PHP
About the role
- Manage and maintain the company's IT infrastructure, including hardware, software, and networking systems.
- Ensure the availability and security of the company's data and systems.
- Install, configure, and troubleshoot hardware and software systems.
- Provide technical support to employees, resolving hardware and software issues.
- Manage user accounts and access rights.
- Implement and enforce IT policies and procedures to ensure compliance and security.
- Maintain inventory of IT equipment and software licenses.
- Stay up-to-date with the latest IT trends and technologies, and make recommendations for improvements and enhancements.
Requirements
- Strong knowledge of IT systems, including hardware, software, and networking.
- Previous experience as an IT administrator or a similar role.
- Experience with server administration and networking.
- Knowledge of security protocols and measures to protect data and systems.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently and prioritize tasks effectively.
- Strong communication and interpersonal skills.
- Relevant certifications (e.g., CompTIA A+, MCSE) would be a plus.
