First Circle

Backend Engineer

• Building in developing markets like the Philippines presents unique challenges, given the state of digital infrastructure. We are building virtually everything in-house, which is not easy, but its a lot of fun. We have a track record of solving seemingly impossible problems that defeated many other start-ups, and the opportunity ahead remains enormous.
• We already have a core product that customers love - this is a unique opportunity to do zero-to-one building in a company that has already got a track record of delivering great things.
• Our exceptional engineering team: we love working together - no politics, just building, maintaining high standards, and having fun whilst we do it.

.NET Developer

Product Operations

• High degree of exposure to leadership, reporting directly to the Vice President of Ops (ex Uber, ex BCG)
• Lead operations for “new products”, including employee salary loans and credit cards. More products may come under your ownership in the future. These are critical priorities for the business.
• You will be the ultimate owner for these products. You will be responsible for delivering a great user experience, managing the day to day operations for the products, defining and executing the strategy for growth, and taking accountability for P&L.
• Work closely with our tech and product teams, and with all our other teams who can be a part of what it takes to grow your products (sales, marketing, finance, legal etc).
• Sharp focus on user experience, working closely with our tech team to build and enhance our products.
• Define the processes and systems that allow us to operate the product, automating as much as possible.
• Establish strategy to distribute the products, working closely with our existing sales force.
• Build and shape a team of excellent operators, taking on more responsibility and a broader portfolio of products as we launch more and more solutions for our customers.

Head of New Product Operations

Technical Recruiter

• Proactively source technical candidates through LinkedIn, job boards, referrals, and other creative channels
• Partner closely with hiring managers to understand role requirements and ideal candidate profiles
• Build and maintain strong candidate pipelines for engineering roles in Serbia
• Conduct initial screening calls to assess candidate skills, experience, and motivation
• Promote our employer brand through events, hackathons and meet-ups
• Deliver an exceptional candidate experience throughout every touchpoint through clarity of process and responsiveness
• Gather and share accurate and detailed feedback on candidates
• Manage candidate data accurately in our ATS (Workable) and keep pipelines up to date
• Coordinate interview scheduling and support candidates throughout the hiring process
• Share market insights and sourcing feedback to continuously improve hiring strategies

Data Analyst

• - The role will **report directly to Senior Leadership** and **offer high exposure to the executive leadership team**, working on strategic priorities.
• - There will be **limited repetitive or process-based work**. The majority of the focus will be on projects that deliver real business impact.
• - Projects will **vary in nature, scope**, and duration, making this role ideal for candidates who **enjoy variety and tackling new challenges**.
• - Example projects could include:
• - Restructuring our analytics tables to ensure consistency across the firm, fast retrieval, and user-friendly creation of new metrics.
• - Diagnosing issues with our sales funnel and working with our sales team to improve processes, including AI-automated solutions where possible.
• - Building a churn-prediction model that will help us to pre-emptively engage with customers at critical junctures.
• - Conducting price elasticity analysis and designing and implementing experiments to test the hypotheses.
• - Automating our weekly and monthly reporting to surface insights and allow us to see the “so what.

Data Analytics Lead

Collections

• - Conduct field visits to meet customers with overdue accounts.
• - Locate delinquent customers through fieldwork, information gathering, and use of skip tracing tools, databases, and social media.
• - Negotiate and secure payment plans on-site or over the phone.
• - Serve demand letters and other legal notices as needed.
• - Document field activities and submit reports promptly to the Collections team.
• - Coordinate with Legal for escalations and case preparation when necessary.

Field & Collections Officer

Human Resources

• Report directly to Senior Leadership (ex-Uber, ex-BCG) with high exposure to the executive team, translating business strategy into clear, actionable people priorities.
• Upgrade and optimize HR systems and processes to enable scalable and efficient growth, while actively reinforcing and preserving company culture.
• Lead workforce planning and organizational design to ensure right capabilities and capacity.
• Serve as a trusted advisor on a variety of complex people matters, including performance management, grievance resolution, and employee relations.
• Design and deliver thoughtful programs across the employee lifecycle to strengthen employee engagement, retention, and overall employee experience.
• Oversee end-to-end HR operations in the Philippines, including policies, labor compliance, and compensation & benefits.

Head of HR

Operations

• The role will report directly to Senior Leadership (ex-Uber, ex-BCG) and offer high exposure to the executive leadership team, working on strategic priorities.
• There will be limited repetitive or process-based work. The majority of the focus will be on projects that deliver real business impact.
• Projects will vary in nature, scope, and duration, making this role ideal for candidates who enjoy variety and tackling new challenges.
• Example projects could include:
• Diagnosing issues with the sales funnel and working with the sales team to improve processes, including AI-driven automation where possible.
• Conducting a market analysis to assess the feasibility of developing a new distribution channel via 3rd-party partners.
• Redesigning the payments operations process from the ground up, identifying opportunities for automation and collaborating with the tech team to deploy AI solutions.
• Conducting weekly business reviews to help the organization spot problems early and act quickly.

Operations & Strategy Manager

• The role offers high exposure to the executive leadership team, working on strategic priorities.
• There will be limited repetitive or process-based work. The majority of the focus will be on projects that deliver real business impact.
• Projects will vary in nature, scope, and duration, making this role ideal for candidates who enjoy variety and tackling new challenges.
• Example projects could include:
• Diagnosing issues with the sales funnel and working with the sales team to improve processes, including AI-driven automation where possible.
• Conducting a market analysis to assess the feasibility of developing a new distribution channel via 3rd-party partners.
• Redesigning the payments operations process from the ground up, identifying opportunities for automation and collaborating with the tech team to deploy AI solutions.
• Conducting weekly business reviews to help the organization spot problems early and act quickly.