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Relationship Manager
First CircleRelationship Manager fostering strong client relationships for a leading FinTech company. Advising SMEs on financial solutions while managing portfolios and driving business development efforts.
About the role
Key responsibilities & impact- Client Relationship Management: Build and maintain strong relationships with SME owners, serving as their primary point of contact.
- Needs Assessment & Financial Advisory: Understand clients’ financial goals and recommend suitable financing solutions.
- Portfolio Management & Client Retention: Manage a portfolio of clients to ensure satisfaction, loyalty, and long-term engagement.
- Business Development: Proactively identify upselling, cross-selling, and growth opportunities while staying informed on market and competitor trends.
- Service Excellence & Collaboration: Deliver exceptional customer service, resolve issues efficiently, and coordinate with cross-functional teams to ensure seamless product and service delivery.
Requirements
What you’ll need- Industry Experience: 3-5 years of relationship management experience - preferably in banking, financial services, or lending.
- Strong Communication & Relationship Skills: Excellent interpersonal abilities with a demonstrated capacity to build and maintain client relationships.
- Analytical & Decision-Making Ability: Strong problem-solving skills with sound judgment in decision-making.
- Self-Motivated & Independent: Ability to work independently with high initiative and accountability.
- Organizational, Technical & Networking Strength: Strong time management and organizational skills, proficiency in Microsoft Office, and preferably an established network within the business community.
Benefits
Comp & perks- Salary package: Dependent on experience level, plus bonus incentives for strong performance.
- Hybrid work set-up: 2 days per week in our BGC office; remote the rest of the time.
- Perks & benefits: HMO coverage from month one, free catered lunches, monthly fitness allowance, transportation & accommodation allowance, and more.
- Join a team with a deeply collaborative culture! Learn more here: https://www.firstcircle.ph/careers
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Needs AssessmentAnalytical AbilityDecision-MakingTime ManagementOrganizational Skills
Soft Skills
Interpersonal AbilitiesSelf-MotivatedProblem-SolvingAccountability