Junior Release Manager
DECA Games
Unity
Program Manager
First Bank & Trust
full-time
Posted on:
Location Type: Remote
Location: Remote • Iowa, Minnesota, South Dakota • 🇺🇸 United States
Visit company websiteSalary
💰 $77,776 - $127,398 per year
Job Level
Mid-LevelSenior
Tech Stack
Unity
About the role
- Lead the team and develop an atmosphere of teamwork, open communication, and unity
- Provide oversight of all services offered by mission-critical Partners
- Actively mentor staff and ensure they are trained, evaluated, and motivated
- Manage day-to-day Partner oversight and act as the primary point of contact between the Bank and Partner(s)
- Prepare regular vendor management reports for mission-critical Partners highlighting financial performance, quality of service, and contract adherence
- Monitor responsiveness of Partners to audit exam findings, QA reviews, and user acceptance testing and follow up on corrective action plans
- Establish program procedures, reporting, and operational controls including ACH processing
- Assist with development and review of marketing materials, agreements, and collateral pieces
- Identify internal and external risk factors impacting product viability, sustainability, and profitability
- Act as primary contact for regulatory exams regarding third-party vendors utilized by Program Partners
- Review services provided to customers for adherence to policies, procedures, rules, regulations, and regulatory guidance
- Interact with peers at various third-party vendors who provide essential services to the program(s)
- Act in accordance with FBT policies and procedures and participate in required compliance training
Requirements
- Bachelor’s degree and five years of experience, or the equivalent
- Banking and/or credit card experience or similar operational/production experience strongly preferred
- Excellent communication skills
- Ability to build and maintain complex relationships
- Risk management knowledge
- Attention to detail
- Organizational skills
- Must be willing to travel nationwide for up to 10 days per month
- Ability to manage staff (may manage Program Oversight Administrator)
- Adherence to compliance procedures and participation in required compliance training
Benefits
- Medical, Dental, and Vision insurance
- Health Savings Accounts
- 401(k)/ESOP
- Paid Time Off
- Flexible Work Arrangements
- Paid Parental Leave
- Student Loan Repayment Assistance
- Incentive compensation based on individual performance
- For eligible roles: incentive compensation
- Comprehensive Healthcare Benefits including life insurance and optional additional life and disability coverage
- 401(k) & ESOP Profit Sharing with match up to 7% of contributions
- Wellness Program (The Healthy Way Program)
- Education benefits: Student loan repayment assistance, Tuition reimbursement, internal training program, job shadowing, mentorship
- Volunteer Service Hours (16 hours paid to volunteer)
- In-house Childcare & Preschool (Kid's World) available for employees' children and grandchildren
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
vendor managementrisk managementACH processingfinancial performance analysisquality assurancecontract adherenceaudit exam responsivenessuser acceptance testingcompliance trainingoperational controls
Soft skills
team leadershipopen communicationmentoringrelationship buildingattention to detailorganizational skillsmotivationoversightproblem-solvingcollaboration
