Firmable

Operations

• Provide hands-on support to Firmable's Melbourne-based co-founder and CTO
• Manage the co-founder’s diary and meetings across AU and India time zones
• Prepare briefing notes, decks, documents, and meeting materials using AI tools
• Book flights, accommodation, restaurants, and hospitality for leadership and visiting team members
• Coordinate gift vouchers, recognition items, and team gifts
• Act as the local coordinator and on-the-ground point of contact for the India team
• Coordinate office visits, team events, offsites, catering, and local logistics
• Liaise with vendors and service providers in India
• Manage new-hire equipment setup, returns, repairs, and redeployment
• Coordinate new-starter onboarding logistics, welcome activities, equipment, and Day 1 readiness
• Support the People Lead with data entry, leave tracking, and onboarding tasks
• Complete forms, uploads, and paperwork for senior-leader review or signature
• Coordinate India payroll inputs and follow-ups with VentureEasy and Razorpay
• Provide ad hoc administrative support as needed

Founder's Office Support – Operations Associate

Sales Development Rep

• Prospect into target accounts via cold calls, emails, LinkedIn, and creative outbound tactics
• Qualify prospects and book high-quality meetings for Account Executives
• Collaborate on outbound messaging, sequences, and value propositions tailored to US markets
• Research accounts, industries, and buying personas to personalise outreach
• Maintain clean, accurate data in HubSpot and prospecting tools
• Share insights on objection patterns, ICP quality, and market feedback
• Help establish early outbound best practices and documentation for future SDR hires
• Test messaging across industries and personas
• Identify high-performing ICP segments
• Build repeatable outbound motions that scale
• Work cross-functionally with marketing, Account Executives, the Head of Sales, and leadership

Founder's Office Support – Operations Associate

Sales Development Representative