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Founder's Office Support – Operations Associate
FirmableOperations Associate supporting Firmable, an Asia-Pacific B2B sales intelligence platform. Managing founder support, AI-assisted documents, India team logistics, onboarding, and people administration remotely.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and administrative capabilities, with proficiency in AI tools for document preparation and workflow automation. Experienced in coordinating logistics across time zones and supporting C-level executives in a fast-paced environment.
Highest-signal resume keywords
Experience Supporting C-Level ExecutivesProficiency Using AI ToolsStrong Written And Verbal EnglishAttention To DetailExperience Coordinating Across Time Zones
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Diary ManagementMeeting CoordinationDocument PreparationOnboarding LogisticsData EntryLeave TrackingEquipment SetupPayroll CoordinationConfidential Information ManagementWorkflow Automation
Soft Skills
Excellent OrganisationFollow-ThroughDiscretion
Tools & Technologies
AI ToolsHRISPayroll PlatformsOperations Tools
Industry Keywords
Startup BackgroundScale-Up ExperienceRemote Work Experience
About the role
Key responsibilities & impact- Provide hands-on support to Firmable's Melbourne-based co-founder and CTO
- Manage the co-founder’s diary and meetings across AU and India time zones
- Prepare briefing notes, decks, documents, and meeting materials using AI tools
- Book flights, accommodation, restaurants, and hospitality for leadership and visiting team members
- Coordinate gift vouchers, recognition items, and team gifts
- Act as the local coordinator and on-the-ground point of contact for the India team
- Coordinate office visits, team events, offsites, catering, and local logistics
- Liaise with vendors and service providers in India
- Manage new-hire equipment setup, returns, repairs, and redeployment
- Coordinate new-starter onboarding logistics, welcome activities, equipment, and Day 1 readiness
- Support the People Lead with data entry, leave tracking, and onboarding tasks
- Complete forms, uploads, and paperwork for senior-leader review or signature
- Coordinate India payroll inputs and follow-ups with VentureEasy and Razorpay
- Provide ad hoc administrative support as needed
Requirements
What you’ll need- 1–2 years of experience in an EA, administration, operations coordinator, or similar role
- Previous experience working in a fully remote role
- Strong written and verbal English
- Excellent organisation, follow-through, and attention to detail
- Discretion with confidential information
- Default proficiency using AI tools such as ChatGPT, Claude, Gemini, or similar for document drafting, meeting preparation, research, and workflow automation
- Prior experience coordinating across Australian and India time zones highly valued
- Experience supporting a founder or C-level executive in a scale-up highly valued
- Familiarity with HRIS, payroll platforms, or operations tools highly valued
- Startup or scaleup background highly valued
Benefits
Comp & perks- Fully remote work
- Scope to grow into people operations over time
- Direct line to founders
- Real proximity to leadership decision-making
- Two-country scope across AU and India operations
- Career growth based on output, not tenure